CRITICAL EVENT MANAGEMENT PLATFORM
One system for every stage of emergency response
Envoy Response brings threat intelligence, employee safety monitoring, and incident management into one system, giving your team full-lifecycle emergency management tooling in one system.
How Envoy Response works
The Threat Dashboard surfaces real-time threat intelligence across your global locations and uses real-time workplace occupancy to identify people who may be impacted. Without switching tools, admins can notify affected people, track response status, and automatically create an incident record.
Threat intelligence
Threats are detected from trusted global and hyper-local sources then matched to real-time presence data across your locations. AI helps identify the signals that matter, so you know exactly who’s affected and not just what’s happening.
Incident management
The moment a threat is confirmed, send emergency notifications to the right audience across employees, visitors, and contractors—with safety status and live two-way chat replacing paper-based mustering.
Defensible record
Every alert, response, and action is captured automatically into a single, exportable record that’s audit-ready the moment the incident closes.
Human governed threat detection with AI intelligence layer
The Threat Dashboard uses threat intelligence from authoritative global and hyperlocal sources, balancing broad coverage with local precision. An AI layer scores, deduplicates, and correlates every signal, so what reaches your team is relevant, not noise.
End-to-end incident management
Send structured updates as an incident evolves, using pre-built templates with AI-enhanced message drafting so you can communicate quickly from first alert to resolution.
Automatic, audit-ready reporting
Since Envoy handles detection and response in one place, you get a complete, time-stamped record automatically, without relying on separate tools to pull data from or assembling it after the incident is over.
Core Envoy Response features
Global threat dashboard
See every active threat across your assets, locations, and people in a single, real-time view.
Trusted sources across threat categories
Monitor signals from authoritative global and government sources, alongside hyper-local sources, across categories like crime, civil unrest, weather, infrastructure hazards, and more.
AI relevance and deduplication
AI scores threat signals for relevance and severity, then merges related updates into a single, evolving threat so one event doesn't produce multiple alerts.
Real-time workplace intelligence
Match every threat to who it actually affects (including onsite employees, visitors, remote workers, executives, and travelers) with up-to-date occupancy data.
Two-way response and mustering
Prompt check-ins, message people directly as the incident evolves, and run a roll call to confirm who’s accounted for and who still needs help.
Multi-channel notifications
Reach people over SMS, email, push, Slack, and Teams, with built-in redundancy so a critical alert is never missed.
Visual alerts
Push emergency alerts directly to workplace screens, reaching those who aren’t on their mobile devices or at their desks.
Incident reporting and audit trail
Capture every notification, response, and action automatically in a complete, exportable record, ready for legal, compliance, or after-action review.
Protecting our stadium in the heart of Minneapolis means preparing for everything from severe weather and major events to civil unrest. I need every advantage I can get. Envoy helps us quickly understand what's happening, communicate with confidence, and make sure the right people receive the right information before a situation escalates.”
Envoy centralizes how I can send emergency notifications to everyone that we have onsite in our multiple locations. Visitors wouldn’t be in any other system. So, in the event of an emergency, I’d rely on Envoy to alert anyone of critical information.”
With Envoy, we can provide critical information when it is needed to the widest audience. There really is no substitute for a single pane of glass portal.”
Explore workplace safety and security resources
From threat intelligence to incident management: Meet Envoy Response
Meet Envoy Response! Join Envoy's Product Lead, Aditi Ganpule and Director of Customer Success, Peter McLaughlin to see how security and workplace teams prepare for real-world incidents with Envoy Response.
Workplace Emergency Planning Guide: Essential Steps for Safety & Compliance
Build a workplace emergency action plan to keep your team prepared. Learn how companies create clear safety action plans for real-world emergencies.
Find out why we built Envoy Response and how it helps teams turn emerging threats into faster, more coordinated action.
Still have questions?
We can help.
Critical event management software helps organizations detect, respond to, and document threats to people or operations. Solutions typically cover one or several parts of the workflow, such as threat monitoring, emergency notifications, or incident management. Envoy brings every stage together in a single system.
Emergency notification systems focus on sending alerts. Critical event management platforms go further by helping teams monitor threats, coordinate responses, and document incidents.
Envoy Response includes multi-channel emergency notifications, so it can replace a standalone mass notification tool. If you already have a GSOC or threat intelligence solution, Envoy can complement your existing tools to add presence data, two-way communication, and post-event accountability.
Yes. Envoy Response extends monitoring and notification to remote employees, executives and VIPs, as well as everyone onsite, all from the same dashboard.
Envoy connects threat intelligence, workplace presence, emergency communication, and incident management in one system. This gives teams context to understand who is affected by an incident so they can respond quickly without switching between tools.