ServiceNow IT Service Management (ITSM) is a modern, cloud-based, silo-busting service management solution. With ServiceNow ITSM, you can triage, collaborate, and enable agents to resolve incidents, find answers, and stay connected from anywhere to resolve highimpact incidents and improve productivity.

The ServiceNow integration makes it simple to have incidents assigned and resolved by your team. Define custom workflows to trigger the creation of incidents, tasks, and problems in your ServiceNow instance when specific events occur within Envoy.

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