Try as you might, it’s impossible to anticipate every aspect of the workday. Unplanned and time-sensitive workplace tasks crop up, pulling you away from your day-to-day work. When this happens, your team should feel empowered to shift gears without fearing that important employee communications will fall by the wayside. That’s where automation comes in. By automating manual, time-consuming employee communication tasks, you can achieve a more efficient, safe, and secure workplace. We’ll show you how to do that in this blog post.
1. Host notifications
Notifying employees each time a guest arrives is time-consuming and pulls your team away from other important work. Implementing automated host notifications ensures hosts are alerted—via email, SMS, or app notification—as soon as their guest arrives. This saves your team time and adds an extra layer of security by ensuring every guest is accompanied while they’re onsite.
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2. Emergency notifications
In an emergency, quick and efficient communication can prevent panic while ensuring everyone in the workplace is safe. Rather than notifying folks manually, which is time-consuming and error-prone, look for technology that empowers you to send emergency notifications to the right groups with the click of a button.
Your workplace system should also support notifications to everyone onsite, including visitors. This is where leveraging a visitor management solution that collects guest contact information is critical. With Envoy, for example, you have key contact information and can choose to send a mass alert to visitors and/or employees, reaching them via SMS, Slack, Microsoft Teams, or email.
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3. Space notifications
Automated space notifications can help you run a more efficient and cost-effective workplace. For example, you can enable employees to receive automated reminders of their desk or meeting room reservations. These reminders help employees to work more efficiently by prompting them to check into their pre-booked space at the time of the booking.
If you’re an Envoy customer, you can create custom “Zaps” using Zapier to automate processes that save your team time. For instance, you could build one that automatically sends an email to your employees reminding them to check into their desks at a specific time.
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4. Delivery notifications
Finally, you can set up automatic notifications to manage your onsite deliveries. This will help you streamline your delivery process, reduce clutter, and discourage theft and misplaced deliveries.
When a package is ready for pickup, the recipient will receive an automated email or messaging app alert. Automating the notification process ensures recipients are immediately informed when their package arrives—even when your staff is busy. This is especially important for deliveries that contain time or temperature-sensitive materials.
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Pro tip: When evaluating a visitor management system (VMS), choose a VMS that allows you to send automated host notifications to multiple contacts. If the host is unavailable to meet their guest, another host can welcome them instead.
Pro tip: Create your emergency notification messaging in advance. This ensures you have predefined protocols and messaging for various emergencies—saving time and guaranteeing the information is accurate and complete. A robust workplace platform will even allow you to create and store emergency notification templates for streamlined use.
Pro tip: You can also use automated employee notifications to improve onsite space utilization. For example, automated room resizing notifications will prompt folks to downsize their meeting room if a smaller one is available. This frees up larger rooms for bigger groups, helping to maximize space usage without any manual work.
Pro tip: Set up automated reminders to prompt employees to pick up lingering packages. This will help prevent package pileups in the lobby or mailroom.
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