Platform
Mobile
Developers
Smart features to help you deal with deliveries
Smart features to help you deal with deliveries
From arrival to pickup, Envoy Deliveries has features that help your mailroom practically run itself.
Recording deliveries
Easy recording
The Envoy mobile app makes it easy to record details for each delivery—no new hardware needed.
- Snap a photo to record deliveries
- Manually record deliveries from the mobile app
- Add notes about deliveries to provide additional information to recipients
Advanced technology
Smart technology makes your job easier. Just snap a photo of each delivery, and the rest happens behind the scenes.
- Optical character recognition transcribes the detectable text in each photo
- Algorithms match the recipient name with the correct employee in your directory
- Built-in troubleshooting improves accuracy
Package Management
Delivery dashboard
Your digital delivery log creates a paper trail without the paper. Monitor it daily, or know its there when you need it.
- Have an instant record of every delivery
- Choose which details you need at a glance
- Edit delivery details like recipient or carrier
- Move deliveries to other delivery areas
- Sort, filter, and export with a click
- Move, delete, or edit multiple deliveries at once
Secure pickup
With flexible pickup features, you can ensure you’ll always know what packages were picked up and when.
- Update pickup status from mobile app or dashboard
- Install an iPad kiosk where recipients can view and pick up deliveries
- Require recipients to sign for their packages
- Capture recipient photos at pickup for extra accountability
- Let recipients mark packages as “picked up” from email or Slack
Analytics
Tracking packages with a paper and pen makes it hard to be data-driven. But Envoy brings the data right to you.
- Track total deliveries by arrival date and time
- Know how long deliveries linger before pickup
- Track hours saved, top recipients, and more
- Receive weekly analytics updates via email
Notifications
Recipient notifications
Automatic notifications alert recipients when their deliveries are ready for pick-up, saving you the time and effort.
- Notify recipients when their packages arrive
- Choose to send via Slack, email, or both
- Add custom details to recipient notifications
Automatic reminders
Reminders help people pick up their packages faster, so you can make room for more incoming deliveries.
- Automatically remind recipients to pick up their packages
- Select how often to automatically send reminders
- Manually resend reminders at any time
Notification scheduling
Customize your schedule to suit your needs. You can set office hours, delay notifications, or send them 24/7.
- Customize when your notifications are sent
- Specify your office or working hours
- Add a delay, so you have time to get organized
- Allow employees to snooze notifications
Nicknames
Nicknames help bridge the gap between the names that appear on packages and the names listed in your directory.
- Add employees who go by alternate names
- Use nicknames for recent name changes
- Assign contacts for departmental deliveries
Account administration
One Envoy account
Add Envoy Deliveries to your existing Envoy account, and get started with delivery management in minutes.
- Add delivery areas to any location
- Use your existing employee directory
- Keep billing on a unified cycle
- Easily expand when needed
Flexible delivery areas
Whether you receive packages at your front desk or have multiple mailrooms, Deliveries works for any workplace.
- Have one or more delivery areas per location
- Customize settings per delivery area
- Move deliveries between delivery areas
- View a global delivery log for all locations
User permissions
Role-based administration lets you provide the right level of Envoy access to employees and administrators.
- Assign administrators to record deliveries
- Let employees manage their own packages
- Assign assistants for executives’ deliveries
Cloud-based solution
Keeping everything in the cloud makes Envoy easy to setup and maintain—so it’s one less thing to worry about.
- Easy setup and fast deployment
- No proprietary on-prem hardware
- Keep maintenance to a minimum
- Instantly access new features