Jillian Smith

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Jillian Smith

Jillian helps workplace leaders solve problems and keep their offices running smoothly. She's passionate about unlocking delight through technology and creating great experiences.

Learn how Brits and Americans feel about returning to workplaces, and how companies might cater their plans to each group.

We surveyed 1,000 UK employees about experiencing burnout, workplace safety concerns, and attitudes toward hybrid work.

Introducing new ways to use Envoy to help your team coordinate when and how they will work together.

We surveyed 1,000 workers to understand how the workplace experience needs to change.

As you prepare for 2021, discover the most loved features that came to Envoy dashboards this year—thanks to your help.

Finding the right balance between workplace health and safety and people’s privacy has never been more essential.

They may not be ready to jump 100% back into the office now, but they want to go back if they haven’t returned already.

Due to the COVID-19 pandemic, keeping employees safe at work now takes far more planning and coordination than it used to.

Whether your workplace never closed or reopens soon, you’ve sensed that employees worry about going to work each day.

We commissioned Wakefield Research to survey 1,000 U.S. full and part-time employees to gauge how they feel about returning to their workplaces. We found that most people (73%) are worried about returning, yet 94% want to spend at least one day a week in their office.

We've identified the top four questions Envoy customers ask in their health checks, then discuss why these questions are important and how they correspond to CDC and ADA guidelines.

Whether your workplace is open or you're planning how to open your doors, take note of these industry leaders’ tips on protecting your employees from COVID-19.

You can take an active role to prevent the spread of COVID-19 among your employees by creating a contact tracing program within your offices. Here’s how to build a plan that keeps your employees healthy, protects their privacy, and saves your team time.

Keeping your workplace safe means asking your employees the right questions before they come into the office. Knowing more about an employee’s health status and office plans can help you get ahead of any issues.

Inspired by our customers, we’re releasing new features designed to give you the confidence and control you need to welcome employees and visitors back to your workplace.

Here are some ways you can adapt the top-notch visitor experience you provide in the physical workplace to office guests remotely.

We’ve rounded up the most exciting new features and updates that came to Envoy Visitors and Deliveries in 2019.

Say hello to new tools and dashboards your workplace team can use to stay organized and informed across multiple offices.

We’re excited to share two new features that can help your team continuously improve the experience of visiting your workplace.

We’ve updated the messages Envoy sends your visitors to help answer their top questions and put them at ease before each visit.

Visitors should enter your lobby confident that they can breeze through sign-in. Today we’re excited to share two updates to the Envoy Visitors kiosk.

Starting today, you can support multiple languages on the Visitors kiosk, so visitors can sign in with their language of choice.

Make sure you're taking advantage of all the improvements Envoy added in 2018.