The visitor notification system that keeps your lobby running seamlessly
Stop lobby chaos before it starts with Envoy’s visitor notification system. It instantly alerts hosts when their guests arrive, so they can step out and greet them right away.
Automatic, robust visitor notifications
Instant host alerts
Automatically notify employees the moment their visitors arrive. Envoy’s visitor and client arrival notification system sends real-time alerts through email, SMS, Slack, Microsoft Teams, and more—so no one is left waiting in the lobby.
Visitor photos in alerts
Host notifications can include visitor photos, so you’ll know exactly who to look for. Seeing what your guest looks like makes it easier to spot them and greet them confidently.
Customizable alert messages
Customize your visitor notification messages to fit your workplace. Add helpful details, special instructions, or anything else your team needs to know before meeting their guest.
Rich, detailed visitor information
Visitor notifications pull directly from your sign-in fields, giving employees all the details they need about each visitor—name, company, purpose of visit, and more—before they head out to greet them.
Always reach the right person
Multiple ways to notify hosts
Envoy makes it easy to reach employees wherever they’re working. Send notifications through email, SMS (text message), push notifications, and your favorite chat tools—including Slack, Microsoft Teams, Google Chat, Salesforce Chatter, Cisco Webex, and more.
Envoy mobile app push notifications
The Envoy mobile app keeps your team connected to host notifications on the go. Push notifications include visitor photos and sign-in details, so hosts have what they need before greeting their guests. You can also email visitors directly from the app in just a few taps.
Customizable alert preferences
Set company-wide notification preferences as an Envoy admin, and give employees the flexibility to choose how they’re notified. Hosts can easily update their preferences from the web or the Envoy mobile app, so they never miss an arriving guest.
The right notifications for everyone
Escalation notifications
If a host doesn’t respond, Envoy automatically escalates the notification to the right backup—like a teammate, admin, or office manager—so visitors are never left waiting.
Assistant notifications
Make sure the right people get notified for your executive team. Assistants can receive host notifications on behalf of their executive, or in addition to them, so guests are always greeted quickly.
Fallback notifications
If a visitor doesn’t select a host, Envoy sends a notification to your admins. They’ll know a guest is waiting and can step in to help right away.
