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What is workplace management?

At a first glance, the workplace may appear simple. It has desks, rooms, and people. But scratch the surface and you uncover a world of complexity. Workplaces are also first impressions, collaboration hubs, and sources of inspiration. The difference between an ordinary and extraordinary workplace lies in workplace management practices. Learn more about how effective workplace management can make all the difference in employee satisfaction and your bottom line. 

What is workplace management?

Workplace management is a broad team. It encompasses all aspects of running an office that hums. This includes everything from front desk protocols and mailroom management policies to the office floor layout, furniture, and technologies. As more companies implement hybrid work policies, where employees spend some time working remotely and some time on-site, workplace management will increasingly involve maintaining a connected, collaborative culture. That includes equipping meeting rooms with video conferencing screens, reimagining more flexible floor plans, ensuring technology is secure, and platforms are connected.

Who needs workplace management?

It may seem that only larger companies with massive offices and workforces need robust workplace management. However, as hybrid work enables employees to work more flexibly, it’s important to create a workplace they actually want to come to. That means every company, from the scrappiest startup to the most established corporation, can benefit from strategic workplace management.

What are the benefits of workplace management?

Workplace management encompasses virtually all aspects of your company’s on-site facilities. That means the benefits of effective workplace management are felt widely.

  • Security: As workplaces adopt more technology to accommodate employees’ increasingly on-the-go nature, workplace management ensures your facilities are secure. This includes robust visitor management systems that require advanced registration, health screening, and ID badges that permit different access levels for different roles.
  • Flexibility: Workplace management should accommodate employees who need to work flexibly. This means leveraging technology to enable employees to book meeting rooms and desks in advance as they plan their on-site work days. It also means ensuring all technologies employees use to navigate their time in the workplace are connected.
  • Savings: Strategically managed facilities are efficient. For instance, implementing a flexible floor plan or automatic lights saves energy. Rolling out integrated technologies to automate check-in, security, package delivery, and meeting room booking saves time. Rightsizing space and office supplies in an increasingly hybrid environment saves money.

Implementing workplace management

Learn how to optimize your workplace strategy with employees in mind:

  • Accommodate a new way of working: The pandemic has transformed the way employees work. We’ve learned that employees can work from their living rooms; many of us can shift our 9-to-5 schedules to accommodate our personal plans; and the lines between home and work are a bit blurrier than we thought. As more folks go back on-site, it’s important to keep all of this in mind. That means giving employees flexibility with their schedules, providing hybrid work options, and offering agile working spaces to help them do their jobs in ways that work for them.
  • Create an employee-centric plan: Don’t just make assumptions about what your employees want, though. Be sure your workplace management practices are directly informed by your people. Circulate surveys to gauge employees’ preferred ways of working. Host round table events and brainstorming sessions to ensure employee voices are heard. You can even consider selecting a group of interested employees to help develop a workplace management plan collaboratively. 
  • Master the basics: When the ordinary, behind-the-scenes functions hum along smoothly, your employees have time to focus on what they came to your workplace to do. Think about processes like mail delivery for employees, front desk check-in systems, physical security, and conference room reservations. Explore how you can use workplace management software to sync your systems. This will make life easier for you and your employees.

Your employees are your company’s greatest assets. Make sure your workplace management practices keep them happy, motivated, and productive. It starts with understanding what they need and setting up the right workspaces and policies. Better yet, streamline these functions to make everything sync up. Creating an ideal future of work is really that simple.