As workplace managers, we spent much of the past 24 months in reactionary mode due to the pandemic. We responded to unprecedented circumstances and navigated a world full of uncertainties. We partnered with HR, Finance, Operations, IT, and Security to create return-to-work plans—only to halt, change, and start those plans over again.
During this time, we looked to our employees to understand their needs. We surveyed them, held town halls, and kept in constant communication. We also looked to each other for guidance. We joined webinars to understand new mandates, work trends, and workplace attendance patterns. These exchanges have made one thing very clear: a revolution is happening in the world of work. How we work is being challenged.