How Envoy helped deliver a flawless San Francisco mayoral event

On October 28th, Envoy hosted a San Francisco mayoral town hall at our headquarters. With the city’s elections around the corner, it was a great opportunity to engage with mayoral candidates and discuss the city’s future. Nearly 150 guests attended, and thanks to Envoy’s workplace solutions, the evening ran smoothly and securely from start to finish.

For events like this—where top-tier security, exceptional guest experience, and overall efficiency are paramount—having the right tools makes all the difference. Here’s how Envoy Visitors helped streamline the event and delight everyone involved.

Quick and easy check-ins for a polished arrival

First impressions matter, especially at high-profile gatherings. Before the town hall, registered attendees received an email with all the event details, including parking instructions and their own secure QR code badges. Upon arrival, guests simply scanned their badges for a fast and hassle-free check-in.

The result? A stress-free start to the event. 

Ensuring security and discretion for important guests

Hosting an event with multiple political figures just days before an election requires heightened attention to security. Envoy Visitors product provided a streamlined solution, allowing the team to:

• Pre-register attendees and handle security details in advance
• Issue temporary, unique QR code badges to verified guests
• Securely check in registered guests with a quick scan
• Keep an accurate, real-time log of all check-ins

This level of control ensured that only pre-approved attendees with QR badges were able to enter the building. With this seamless process, the atmosphere remained calm, secure, and welcoming—exactly what’s needed for an event of this caliber.

Supporting every guest—no matter when they arrived

Not all guests arrived on schedule, and those who arrived after discussions had already begun needed assistance to securely enter the event. That’s where Envoy Virtual Front Desk (VFD) came in. Attendees were able to gain access to the event by using VFD to quickly connect with Envoy’s concierge staff. Within moments, Envoy team members were there to greet them and ensure they got where they needed to go.

This real-time support created a seamless experience, even for latecomers. By prioritizing efficiency and convenience, Envoy ensured every guest felt welcomed and supported.

Setting a new standard for event success

With a streamlined arrival process, elevated security measures, and thoughtful support for late arrivals, the mayoral town hall felt polished and professional. Attendees walked away with not only key insights from the evening but also a lasting impression of the smooth experience Envoy helped provide.

As San Francisco continues evolving, Envoy remains committed to helping workplaces and their events run more efficiently and effortlessly. One of our major priorities in 2025 is developing an end-to-end event management solution to make that a reality. Whether you’re welcoming a handful of walk-in visitors or hosting a crowd, you can rely on Envoy to create an experience that leaves a lasting impression.

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Want to see how Envoy can transform your next big event? Discover how Envoy Visitors can elevate your guest experience—from the first scan to the final goodbye.