What’s new in Envoy for Fall 2024
Envoy powers the places where people work best together. But what does that actually mean? For us, that means we're committed to constantly innovating and improving our platform to ensure your workplace can stay ahead of any security risks without ever compromising the onsite experience. That said, we're excited to call out some of our most recent product and feature updates, including Envoy's Virtual Front Desk (VFD)! Check out what's new this fall with Envoy.
Create a welcoming experience that’s secure and efficient
Staff unattended entrances with Envoy's Virtual Front Desk (VFD)
This new solution extends your front desk experience to offset limited resources, remotely staff lean offices, and supplement security and compliance needs. When visitors arrive, they can use VFD to connect with a real person who can assist them on the spot.
Configure kiosk host search settings for more security
Admins now have greater control over what host information visitors need to enter when signing in and what host information they see. Visitors can be required to enter their host's full name or email before selecting them, and admins can choose to display the host's title for clearer identification (if enabled). Available on Visitors Enterprise plans.
Include multiple hosts on a group invite
Admins can now assign multiple hosts to a single group invite, giving each host access to the same event details—regardless if it's for an interview, client meeting, or event. This shared access improves coordination, ensuring all hosts are informed and prepared. Available on Visitors Premium and above.
Expedite emergency response with message templates and advanced targeting
Envoy’s Emergency Notifications allows admins to create and modify message templates on the web dashboard and send them via the mobile app. Admins can modify templates, send messages, and track who has marked themselves safe from their desktops. Envoy also enables the selection of multiple recipient groups based on current onsite status and schedules. Available on Workplace Premium Plus and Visitors Enterprise plans.
Plus, admins can send emergency notifications to SCIM groups synced from their directory (Okta, Azure, Active Directory, or OneLogin). This makes it easier to send targeted alerts based on department, team, shift, and more. Available on Workplace Premium Plus.
Streamline office moves and space management with map improvements
Filter to see neighborhoods visualized on the map
All users can now use the workplace map to filter and visualize specific neighborhoods directly on the desktop. Admins can also select one or more neighborhoods while editing the live map or creating drafts for scenario planning. Available on Workplace Premium and above.
Schedule desk assignments in advance
Admins can now schedule desk assignments in advance, automating updates to the workplace map when seat changes go live. This eliminates the need for manual updates with each seating change. Employees can check the map to see their designated desk, and admins can view a list of upcoming desk assignments with scheduling details by clicking on an employee's name. Available on all Workplace plans.
Improve decision-making with workplace analytics
Filter attendance data by team
Admins can now use Employee Attendance Analytics to track workplace attendance by filtering data based on teams, managers, or departments. This feature allows for quick access to team-level statistics and generates easy-to-read reports, helping ensure onsite policy adherence. Available on Workplace Premium and above.
Import additional employee data for more informative analytics
Admins can now import additional employee data via CSV, including fields like primary location, manager, remote status, and title. This allows admins to create more filtering options when reviewing workplace analytics and the employee directory. Available for all Visitors and Workplace customers.
View all employees with a global directory
Admins can search and manage employees across all locations with a consolidated global directory list. This consolidated list lets you view employee details, including primary location, department, manager, and more. Available for all Visitors and Workplace customers.
Designate control over analytics settings with custom admin roles
Admins can now customize who can view, export, schedule and share analytics across Envoy’s platform, including occupancy, attendance, desk analytics and more. The updated Analytics Viewer role—for Visitors Premium, Workplace Premium and above customers—includes view, export and share capabilities across all analytics of subscribed products. Custom admin roles are available for Visitors Enterprise and Workplace Premium Plus.
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Experience the full benefits of our platform by trying both Envoy Visitors and Envoy Workplace for free. Or, check out our changelog for the latest on all our updates.
For more in-depth training, explore Envoy Academy, which offers over 30 video courses tailored for global, location, and front desk admins. Visit academy.envoy.com or access "Learning Academy" in the bottom left-hand corner of your dashboard to enroll in a course.
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