Introducing Virtual Front Desk for mobile: Workplace support without limits

Jan 30, 2025
We’re excited to introduce Virtual Front Desk (VFD) to Envoy Mobile! Now, employees and visitors can get the help they need—anytime, anywhere—right from their phones.
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Product Marketer
Marketing Specialist

The way we work is changing—fast. Teams are more spread out, companies continue to roll out return-to-office (RTO) mandates (with varying degrees of success), and the need for cost-effective solutions has become the new normal. 

At Envoy, we understand these challenges, which is why we’re excited to announce our latest innovation, Virtual Front Desk (VFD), is now on Envoy Mobile. Now, employees and visitors can get the help they need, whenever and wherever they need it—right from their phones. Think of it as a front desk that’s always staffed and ready to assist, no matter where work happens.

Transforming workplace assistance

In the hectic, ever-changing world of work, you can’t predict where you’ll be when you get confused or need help. And you may not always know who to call. With VFD, whether you’re an employee checking into a satellite office, a vendor coordinating deliveries at the loading dock, or a visitor trying to find your host, support is just a tap away. By bringing concierge-level assistance straight to a smartphone, Envoy makes it easy to keep workplaces running smoothly and people connected, no matter where they are.

Why a mobile-first approach matters now

With hybrid schedules and teams spread across multiple locations, creating a seamless workplace experience is more critical (and trickier) than ever. That’s why we’ve reimagined the front desk so companies can:

  • Support distributed teams. Whether employees are onsite, visiting another office, or checking in for the first time, they can easily access floor maps, schedules, and live assistance right from their phones.
  • Make the most of your resources. Instead of staffing every location, a single person or team can assist multiple offices across time zones, saving time and budget.
  • Elevate the workplace experience. With VFD Mobile, getting help at work is easier than ever—regardless of whether an employee is picking up a delivery from the mailroom or forgot their badge at home, they can get the support they need.

Envoy Mobile is so much more than an app

Now that Virtual Front Desk has gone mobile, the Envoy app has become an all-in-one tool for workplace navigation, security, and support. Whether you’re managing multiple locations or a single satellite office, Envoy Mobile can help your workplace stay connected, efficient, and adaptable.

Employees and visitors can get real-time assistance, enter sensitive and secured areas, and access important workplace resources with just a few clicks. By consolidating vital workplace tools into one easy-to-use app, companies can cut costs, speed up response times, and make sure everyone gets the support they need—anywhere, anytime.

It’s time to make workplace support as dynamic as the workforce itself. The workplace is changing, and Envoy is here to help you keep up. Learn more about Virtual Front Desk for Mobile here or start a free trial today.

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What’s a Rich Text element?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
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AUTHOR BIO
Product Marketer

Helen is a marketer at Envoy who loves helping customers create great experiences throughout the workplace and discover new features to make their lives easier. Outside of work, you can find Helen knitting oddly-sized blankets, going to hot yoga at the crack of dawn, or finding new hiking spots with her Frenchie.

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