About Cobalt

The Cobalt Visitor Management and Escort integration enables your Cobalt robot to act as a visitor management kiosk during scheduled hours of the day. When in visitor management mode, the Cobalt robot will display your configured Envoy sign in flow on the screen. Any visitor can walk up to the robot and check in directly on the Cobalt robot’s screen. In the event that a visitor needs assistance, the visitor can request help and get connected via a real-time video call to your GSOC or Cobalt’s command center.

After the visitor signs in successfully, they will be instructed to wait for their host to come greet them. At the same time, their host will be notified via Envoy that the visitor has arrived.

If a visitor attempts to bypass the robot and enter the facility unannounced, the Cobalt robot will follow your escalation procedures and notify your GSOC within minutes.

Benefits

The Cobalt Visitor Management and Escort integration transforms the Cobalt robot into a remote visitor management kiosk with escort capabilities.

• The Cobalt robot is a fully-integrated security platform that enables security teams to provide a unified experience across their global security program. Use the Cobalt robot for roving security patrols, alarm response, visitor management, and facilities audits enable security teams to build programs around a single platform for various security touchpoints that employees and visitors interact with.
• Using the Cobalt robot as a visitor management kiosk in the main lobby during the day frees up dedicated security and receptionist resources and enables them to perform higher-value tasks throughout the day.
• The Cobalt robot can be configured to perform low-level repetitive tasks like escorting a vendor throughout the space while they perform long tasks (i.e. painting the walls). This frees up security resources to perform higher-value tasks.