Posts by Susannah Magers

Susannah revels in storytelling in all of its forms––especially writing. In her role as Content Marketing Manager at Envoy, she brings a creative background in public arts program management, visitor engagement, and exhibition curation, as well as a passion for sharing diverse voices and perspectives. As a champion for the role of technology in the workplace, she writes about where workplace experience, technology, and people intersect, through the lens of the all-important human elements.

November 20, 2019

Delivery management that delights and scales with your workplace

Make it easy to understand where packages are and get them quickly to employees with automated delivery management.

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November 8, 2019

How a customer expert designs a tech rollout plan

What’s the secret to keeping customers happy and engaged?
Here’s how to best communicate and evolve the onboarding process for new workplace tech.

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October 14, 2019

Better together: The business benefits of channel and integrations partnerships

Why channel and integration partnerships are important to growing your business

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October 9, 2019

Reduce friction between processes and people

An office manager’s dream: Never having to hear the question, “Where’s my package?”

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October 4, 2019

Does your workplace mailroom deliver?

The online shopping boom has created a perfect storm for today’s workplace operations. Is your mailroom ready?

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September 5, 2019

Infusing hospitality into workplace experience management

In Episode 6, we chat with Flash Coughlin, Head of Workplace at Envoy, about why hospitality matters to workplace experience.

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August 28, 2019

Why diversity & inclusion builds high-performance, customer-centric teams

In Episode 5, Adam Cockell, Founder and CEO, A-Team Technologies, details why diversity and re-thinking personas are key to business success.

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August 22, 2019

Why aligning employee experience with employer branding matters

In Episode 4, we chat with Instacart’s Colleen Finnegan about the important connection between employee experience and employer brand.

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August 17, 2019

Cybersecurity and accessibility in crisis communications

In Episode 3, we talk with Jodi Beaubien, a cybersecurity expert at Symantec, about accessibility and diversity in crisis communications.

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