Posts by Susannah Magers

Susannah revels in storytelling in all of its forms––especially writing. In her role as Content Marketing Manager at Envoy, she brings a creative background in public arts program management, visitor engagement, and exhibition curation, as well as a passion for sharing diverse voices and perspectives. As a champion for the role of technology in the workplace, she writes about where workplace experience, technology, and people intersect, through the lens of the all-important human elements.

October 14, 2019

Better together: The business benefits of channel and integrations partnerships

Why channel and integration partnerships are important to growing your business

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October 9, 2019

Reduce friction between processes and people

An office manager’s dream: Never having to hear the question, “Where’s my package?”

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October 4, 2019

Does your workplace mailroom deliver?

The online shopping boom has created a perfect storm for today’s workplace operations. Is your mailroom ready?

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September 5, 2019

Infusing hospitality into workplace experience management

In Episode 6, we chat with Flash Coughlin, Head of Workplace at Envoy, about why hospitality matters to workplace experience.

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August 28, 2019

Why diversity & inclusion builds high-performance, customer-centric teams

In Episode 5, Adam Cockell, Founder and CEO, A-Team Technologies, details why diversity and re-thinking personas are key to business success.

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August 22, 2019

Why aligning employee experience with employer branding matters

In Episode 4, we chat with Instacart’s Colleen Finnegan about the important connection between employee experience and employer brand.

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August 17, 2019

Cybersecurity and accessibility in crisis communications

In Episode 3, we talk with Jodi Beaubien, a cybersecurity expert at Symantec, about accessibility and diversity in crisis communications.

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August 12, 2019

How corporate social responsibility positively impacts workplaces

Considering your CSR footprint? Volunteering for even a few hours has a huge impact.

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August 9, 2019

How unconscious bias affects the workplace experience

In Episode 2, we talk with Pin-ya Tseng, a facilitator at Paradigm, about unconscious bias in the workplace experience.

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