Send instant notifications
Think about what it feels like when visit an office for a meeting or interview: You walk in and head to the front desk where you’re greeted by the receptionist. They ask why you’re visiting, or who you’re meeting, and that’s it—the conversation ends because they need to contact your host. Or, they might even have to get up from their desk and leave you alone in the lobby.
Now imagine it differently with Envoy: You walk in and are greeted warmly. You’re asked to enter a few quick details on the company’s iPad, including your host’s name. Then, you have a nice chat with the receptionist until your host comes to meet you. It’s easy to see how automatic host notifications create a better experience for everyone.
Automatic, robust host notifications
Instant host notifications
Automatically notify your employees when their visitors arrive. Host notifications can be sent via email, SMS (text message), Slack, HipChat and more.
Photos in host notifications
Visitor photos appear in host notifications. When you know what your guest looks like and what they're wearing, you can greet them confidently.
Custom host notification text
The host notification template is fully customizable, so you can add more detail, specific information or instructions to your host notifications.
Rich, detailed visitor information
Host notification details correspond with your sign-in fields, meaning your employees get all the information they need about their visitors: name, purpose of visit, company name and more.
“Envoy’s visitor registration system and automatic host notifications have given us 30 percent more time, so we can focus on serving our members and creating a better, more professional, guest experience.”—Lizzy Roberts, Junior Memberships Manager at Galvanize
Notifications where employees want them
Multiple notification methods
Envoy makes it easy to reach employees where they are. Choose to send host notifications via email, SMS (text message), push notifications, and even all of your favorite chat platforms: Slack, HipChat, Office 365 Groups, Salesforce Chatter, Cisco Spark and more.
Envoy Passport push notifications
The Envoy Passport mobile app can help your team get more out of every Envoy feature, including host notifications. Passport can send push notifications that include visitor photos and sign-in details. You can even send your visitors a quick email, right from the app.
Customizable notification preferences
As an Envoy admin, you’ll configure company-wide notification preferences for your team. Envoy also offers flexibility for employees to change the way they’re notified when visitors arrive. It’s easy for them to do so from the web or Passport mobile app.
The right notifications for everyone
If you have a member of your team that handles deliveries, simply set them as the delivery contact. They’ll receive a notification every time a delivery arrives.
Specify who receives host notifications for your executive team. Assistants can receive notifications either on behalf of or in addition to their executive.
When a visitor does not select a host, a notification is sent to Envoy administrators. They'll know a guest is waiting and can provide assistance.