The Ripple Way: An Insider's Playbook for 19 Global Offices
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In this episode of Make Yourself @ Work, Matt Tverberg sits down with Julian Douglas, Director of Workplace Operations and Real Estate at Ripple, the enterprise blockchain and crypto solutions company. Julian leads workplace strategy and real estate across Ripple's 19 global offices, a career that started in the mailroom and worked its way up through facilities management.
Julian shares what it takes to run a workplace at a fast-scaling global company, where offices around the world need to feel unmistakably like Ripple while still reflecting their local cultures.
He dives into how his team builds that consistency across borders, how they use data and feedback to keep spaces working as the company evolves, and why hospitality instincts are what he hires for. Some key lessons from the conversation include: a global portfolio stays cohesive through intentional design, feedback is everywhere if you keep your ears open, and flexible spaces are the best protection against a fast-changing company.
This episode is essential listening for workplace and facilities leaders, corporate real estate professionals, and anyone running operations across a growing office portfolio.
Connect with the guest and host on LinkedIn!
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