The Ripple Way: An Insider's Playbook for 19 Global Offices
Listen on
Never miss an episode
In this episode of Make Yourself @ Work, Matt Tverberg sits down with Julian Douglas, Director of Workplace Operations and Real Estate at Ripple, the enterprise blockchain and crypto solutions company. Julian leads workplace strategy and real estate across Ripple's 19 global offices, a career that started in the mailroom and worked its way up through facilities management.
Julian shares what it takes to run a workplace at a fast-scaling global company, where offices around the world need to feel unmistakably like Ripple while still reflecting their local cultures.
He dives into how his team builds that consistency across borders, how they use data and feedback to keep spaces working as the company evolves, and why hospitality instincts are what he hires for. Some key lessons from the conversation include: a global portfolio stays cohesive through intentional design, feedback is everywhere if you keep your ears open, and flexible spaces are the best protection against a fast-changing company.
This episode is essential listening for workplace and facilities leaders, corporate real estate professionals, and anyone running operations across a growing office portfolio.
Connect with the guest and host on LinkedIn!
Browse the latest episodes of Make Yourself @ Work
How Saronic Scales Security at the Speed of Defense
Matt Tverberg sits down with Delia Midamba, Director of Physical Security at Saronic, to unpack what it takes to build a security program where the stakes are national defense. Her core lesson: security works best when it enables the business, stays consistent across sites, and accounts for the biggest variable of all, human behavior.
How Samsara Builds Offices Worth the Commute
Caitlin Steininger, Director of Workplace Operations at Samsara, joins Envoy's Matt Tverberg to make the case that workplace teams are the COOs of employee experience, and the hardest problems aren't physical, they're operational.
Mission-Critical Security Playbook: from NASA to Tools for Humanity
From NASA's Johnson Space Center to the company behind the Orb and World ID, Alan Mather has built security programs where the stakes don't get higher. He joins host Matt Tverberg from Envoy to unpack the real-time accountability gap, why the secure path must be the easiest path, and what modern workplaces get wrong about identity.