The right price for any workplace

Choose the products and plans that work for you.

Welcome employees and visitors to your workplace while keeping people, property, and ideas safe. Make it easy for them to connect and collaborate on-site.

Monthly

Annual

Save 17%

Monthly

Annual

Save 17%

Basic

Free

limited features

For small workplaces with basic visitor needs.

  • Unlimited visitors
  • Host notifications
  • Employee sign-in
  • Interactive workplace maps

Standard

$119 $99

per location/month billed monthlybilled annually

For companies who want to safely welcome people to their workplace.

  • Everything in Basic
  • Badge printing
  • Legal documents

Premium

$359 $299

per location/month billed monthlybilled annually

For companies who need to securely welcome visitors across multiple locations.

  • Everything in Standard
  • Customized branding
  • Visitor photos
  • Occupancy analytics
  • SSO and directory integrations

Enterprise

Custom

For workplaces with complex security, safety, and compliance needs.

  • Everything in Premium
  • Block list and ID scanning
  • Guest Wi-Fi integrations
  • Access control integrations
  • Visitor screening integrations

Basic

Free

limited features

For small workplaces with basic visitor needs.

Standard

$119 $99

per location/month billed monthlybilled annually

For companies who want to safely welcome people to their workplace.

Premium

$359 $299

per location/month billed monthlybilled annually

For companies who need to securely welcome visitors across multiple locations.

Enterprise

Custom

For workplaces with complex security, safety, and compliance needs.

Compare plans

Visitor management

Include unlimited employees in the directory

Up to 50 total
Basic
Up to 50 per location
Standard
Premium
Enterprise

Sign in unlimited visitors

Basic
Standard
Premium
Enterprise

Notify hosts when their visitors arrive

Basic
Standard
Premium
Enterprise

Print name badges for each visitor

Basic
Standard
Premium
Enterprise

Display a custom message, image, or video

Basic
Standard
Premium
Enterprise

Customize visitor sign-in fields

Basic
Standard
Premium
Enterprise

View all past, current, and expected visitors

Basic
Standard
Premium
Enterprise

Anticipate busy days with a real-time invite log

Basic
Standard
Premium
Enterprise

Choose from 31 languages

Basic
Standard
Premium
Enterprise

Recognize returning and expected visitors

Basic
Standard
Premium
Enterprise

Enable multiple sign-in kiosks

Basic
Standard
Premium
Enterprise

Have visitors sign legal documents digitally

Basic
Standard
Premium
Enterprise

Integrate with your existing file storage tool

Basic
Standard
Premium
Enterprise

Capture visitor photos with the iPad camera

Basic
Standard
Premium
Enterprise

Customize sign-in flows for each visitor type

Basic
Standard
Premium
Enterprise

Sign in registered visitors via QR code

Basic
Standard
Premium
Enterprise

Create conditional questions and rules

Basic
Standard
Premium
Enterprise

Create global sign-in flow templates

Basic
Standard
Premium
Enterprise

Automatically provision Wi-Fi credentials

Basic
Standard
Premium
Enterprise

Integrate with your access control provider

Basic
Standard
Premium
Enterprise

Verify validity of visitor IDs

Basic
Standard
Premium
Enterprise

Schedule unlimited email exports of visitor data

Basic
Standard
Premium
Enterprise

Employee experience

Equip employees with a workplace app

Basic
Standard
Premium
Enterprise

Employees can set their on-site schedules

Basic
Standard
Premium
Enterprise

Employees can see and share their schedules

Basic
Standard
Premium
Enterprise

Employees can invite coworkers on-site

Basic
Standard
Premium
Enterprise

Employees can favorite coworkers

Basic
Standard
Premium
Enterprise

Employees can create workplace groups

Basic
Standard
Premium
Enterprise

Employees can see coworkers’ on-site status

Basic
Standard
Premium
Enterprise

Manage employee sign-ins

Basic
Standard
Premium
Enterprise

Employees can auto sign-in to the workplace

Basic
Standard
Premium
Enterprise

Send sign-in and sign-out notifications

Basic
Standard
Premium
Enterprise

Employees can submit workplace tickets

Basic
Standard
Premium
Enterprise

Employees can invite visitors

Basic
Standard
Premium
Enterprise

Share in-app announcements

Basic
Standard
Premium
Enterprise

See workplace occupancy analytics

Basic
Standard
Premium
Enterprise

Connect your employee directory

Basic
Standard
Premium
Enterprise

Connect your access control system

Basic
Standard
Premium
Enterprise

Visitor dashboard

Customize columns and layout

Basic
Standard
Premium
Enterprise

See a list of expected visitors

Basic
Standard
Premium
Enterprise

See guests’ previous visits

Basic
Standard
Premium
Enterprise

See real time visitor log

Basic
Standard
Premium
Enterprise

Sign out and delete visitors in a click

Basic
Standard
Premium
Enterprise

Sort, filter, and export visitor data

Basic
Standard
Premium
Enterprise

Sign in visitors manually

Basic
Standard
Premium
Enterprise

View analytics to reveal visitor trends

Basic
Standard
Premium
Enterprise

Hosts can approve unexpected visitors

Basic
Standard
Premium
Enterprise

Schedule unlimited .CSV email exports of Visitors data

Basic
Standard
Premium
Enterprise

Legal documents

Automatically email signed copy to the visitor

Basic
Standard
Premium
Enterprise

Automatically store signed documents in Envoy

Basic
Standard
Premium
Enterprise

Prompt guests to re-sign after a number of days

Basic
Standard
Premium
Enterprise

Allow visitors to sign documents before they arrive

Basic
Standard
Premium
Enterprise

Customize legal documents per visitor type

Basic
Standard
Premium
Enterprise

Legal document integrations

Basic
Standard
Premium
Enterprise

Badge printing

Edit badge designs

Basic
Standard
Premium
Enterprise

Include any visitor information on the badge

Basic
Standard
Premium
Enterprise

Preprint and reprint badges

Basic
Standard
Premium
Enterprise

Use expiring badges for extra security

Basic
Standard
Premium
Enterprise

Create custom, color badges with your logo

Basic
Standard
Premium
Enterprise

Customize badges per visitor type

Basic
Standard
Premium
Enterprise

Customize badge design with CSS

Basic
Standard
Premium
Enterprise

Cloud printing integrations

Basic
Standard
Premium
Enterprise

Use multiple printers per location

Basic
Standard
Premium
Enterprise

Notifications

Email host notifications

Basic
Standard
Premium
Enterprise

Envoy Mobile host notifications

Basic
Standard
Premium
Enterprise

Unattended visitor notifications

Basic
Standard
Premium
Enterprise

Host notification integrations

Basic
Standard
Premium
Enterprise

Add custom details to host notifications

Basic
Standard
Premium
Enterprise

Assistant notifications for executives

Basic
Standard
Premium
Enterprise

SMS host notifications

Basic
Standard
Premium
Enterprise

Block list security notifications

Basic
Standard
Premium
Enterprise

Registration

Easy-to-reference list of expected visitors

Basic
Standard
Premium
Enterprise

Employees can register guests

Basic
Standard
Premium
Enterprise

Guests can provide details before they arrive

Basic
Standard
Premium
Enterprise

Send invite emails with helpful custom information

Basic
Standard
Premium
Enterprise

Speed up sign-in when visitors arrive

Basic
Standard
Premium
Enterprise

Register visitors from your web-based calendar

Basic
Standard
Premium
Enterprise

Customize your invitation email templates

Basic
Standard
Premium
Enterprise

Group sign-in

Group registration and invite emails

Basic
Standard
Premium
Enterprise

Pair extra iPads to create more sign-in kiosks

Basic
Standard
Premium
Enterprise

Allow guests to sign in with "plus ones"

Basic
Standard
Premium
Enterprise

Sign in groups from the dashboard

Basic
Standard
Premium
Enterprise

Sign-out

Automatically sign out visitors at midnight

Basic
Standard
Premium
Enterprise

Let employees sign out their own guests

Basic
Standard
Premium
Enterprise

Let visitors sign out on iPad kiosk

Basic
Standard
Premium
Enterprise

Sign out visitors from the dashboard

Basic
Standard
Premium
Enterprise

Sign out visitors from the Envoy Mobile app

Basic
Standard
Premium
Enterprise

Security and compliance

Export detailed visitor logs

Basic
Standard
Premium
Enterprise

Visitor data privacy features

Basic
Standard
Premium
Enterprise

SAML single sign-on

Basic
Standard
Premium
Enterprise

Manage which visitor and employee responses you retain

Basic
Standard
Premium
Enterprise

Scan IDs and record ID checks

Basic
Standard
Premium
Enterprise

Check internal block lists

Basic
Standard
Premium
Enterprise

Check third-party restricted parties lists

Basic
Standard
Premium
Enterprise

Import and export your blocklist

Basic
Standard
Premium
Enterprise

Multi-location management

Manage multiple locations (pay per location)

1 location
Basic
Up to 5
Standard
Any
Premium
Any
Enterprise

Copy settings to new locations

Basic
Standard
Premium
Enterprise

Global views for visitors, analytics, devices, and more

Basic
Standard
Premium
Enterprise

Organize locations by group

Basic
Standard
Premium
Enterprise

Manage sign-in flows globally from one place

Basic
Standard
Premium
Enterprise

Activity log of setting changes for all locations

Basic
Standard
Premium
Enterprise

Envoy mobile app

Equip employees with a workplace app

Basic
Standard
Premium
Enterprise

Employees can set their on-site schedules

Basic
Standard
Premium
Enterprise

Employees can see and share their schedules

Basic
Standard
Premium
Enterprise

Employees can invite coworkers on-site

Basic
Standard
Premium
Enterprise

Employees can favorite coworkers

Basic
Standard
Premium
Enterprise

Employees can create workplace groups

Basic
Standard
Premium
Enterprise

Employees can see coworkers’ on-site status

Basic
Standard
Premium
Enterprise

Manage employee sign-ins

Basic
Standard
Premium
Enterprise

Employees can auto sign-in to the workplace

Basic
Standard
Premium
Enterprise

Send sign-in and sign-out notifications

Basic
Standard
Premium
Enterprise

Employees can submit workplace tickets

Basic
Standard
Premium
Enterprise

Employees can complete a health check

Basic
Standard
Premium
Enterprise

Employees can invite visitors

Basic
Standard
Premium
Enterprise

Employees can see which area visitors are on a map

Basic
Standard
Premium
Enterprise

Manage visitor details and expected visitor lists

Basic
Standard
Premium
Enterprise

Visitors can sign in faster

Basic
Standard
Premium
Enterprise

Share in-app announcements

Basic
Standard
Premium
Enterprise

See workplace occupancy analytics on the dashboard

Basic
Standard
Premium
Enterprise

Display your logo and custom colors

Basic
Standard
Premium
Enterprise

Health check

Verify proof of vaccination for employees

Basic
Standard
Premium
Enterprise

Verify COVID test results for employees

Basic
Standard
Premium
Enterprise

Create a health check for visitors and employees

Basic
Standard
Premium
Enterprise

Set rules to deny employees entry

Basic
Standard
Premium
Enterprise

Connect to temperature check tools

Basic
Standard
Premium
Enterprise

Create multiple health checks

Basic
Standard
Premium
Enterprise

Enforce capacity limits

Basic
Standard
Premium
Enterprise

See foot traffic and space use analytics

Basic
Standard
Premium
Enterprise

Perform contact tracing

Basic
Standard
Premium
Enterprise

Connect your employee directory

Basic
Standard
Premium
Enterprise

Connect your access control system

Basic
Standard
Premium
Enterprise

Directory management

Add unlimited employees to your directory

Up to 50 employees
Basic
Up to 50 employees per location
Standard
Premium
Enterprise

Manually add employees to any directory

Basic
Standard
Premium
Enterprise

Upload a CSV of employee records

Basic
Standard
Premium
Enterprise

SSO & employee directory integrations

Basic
Standard
Premium
Enterprise

User permissions

Create a team of administrators

Basic
Standard
Premium
Enterprise

Let employees manage their personal visitors

Basic
Standard
Premium
Enterprise

Assign assistants to greet executives' guests

Basic
Standard
Premium
Enterprise

Cloud-based solution

Easy setup and deployment

Basic
Standard
Premium
Enterprise

Instantly access new features

Basic
Standard
Premium
Enterprise

Keep maintenance to a minimum

Basic
Standard
Premium
Enterprise

No proprietary on-prem hardware

Basic
Standard
Premium
Enterprise

Enterprise

Edits to Terms of Service or MSA

Basic
Standard
Premium
Enterprise

Fulfill a request for proposal (RFP)

Basic
Standard
Premium
Enterprise

Pay by credit card, invoice, wire, or ACH

Basic
Standard
Premium
Enterprise

Return security questionnaires

Basic
Standard
Premium
Enterprise

Integrations

Notifications

Basic
Standard
Premium
Enterprise

Build-your-own

Basic
Standard
Premium
Enterprise

Scheduling

Basic
Standard
Premium
Enterprise

Sales and marketing

Basic
Standard
Premium
Enterprise

HR and recruiting

Basic
Standard
Premium
Enterprise

Health and safety

Basic
Standard
Premium
Enterprise

Rooms

Basic
Standard
Premium
Enterprise

Legal documents

Basic
Standard
Premium
Enterprise

Phone calls

Basic
Standard
Premium
Enterprise

Directory services

Basic
Standard
Premium
Enterprise

Ezeep

Basic
Standard
Premium
Enterprise

Access control

Basic
Standard
Premium
Enterprise

Wi-Fi

Basic
Standard
Premium
Enterprise

Everbridge

Basic
Standard
Premium
Enterprise

OnSolve

Basic
Standard
Premium
Enterprise
Visitor management Basic Standard Premium Enterprise

Include unlimited employees in the directory

Up to 50 total Up to 50 per location

Sign in unlimited visitors

Notify hosts when their visitors arrive

Print name badges for each visitor

Display a custom message, image, or video

Customize visitor sign-in fields

View all past, current, and expected visitors

Anticipate busy days with a real-time invite log

Choose from 31 languages

Recognize returning and expected visitors

Enable multiple sign-in kiosks

Have visitors sign legal documents digitally

Integrate with your existing file storage tool

Capture visitor photos with the iPad camera

Customize sign-in flows for each visitor type

Sign in registered visitors via QR code

Create conditional questions and rules

Create global sign-in flow templates

Automatically provision Wi-Fi credentials

Integrate with your access control provider

Verify validity of visitor IDs

Schedule unlimited email exports of visitor data

Employee experience Basic Standard Premium Enterprise

Equip employees with a workplace app

Employees can set their on-site schedules

Employees can see and share their schedules

Employees can invite coworkers on-site

Employees can favorite coworkers

Employees can create workplace groups

Employees can see coworkers’ on-site status

Manage employee sign-ins

Employees can auto sign-in to the workplace

Send sign-in and sign-out notifications

Employees can submit workplace tickets

Employees can invite visitors

Share in-app announcements

See workplace occupancy analytics

Connect your employee directory

Connect your access control system

Visitor dashboard Basic Standard Premium Enterprise

Customize columns and layout

See a list of expected visitors

See guests’ previous visits

See real time visitor log

Sign out and delete visitors in a click

Sort, filter, and export visitor data

Sign in visitors manually

View analytics to reveal visitor trends

Hosts can approve unexpected visitors

Schedule unlimited .CSV email exports of Visitors data

Legal documents Basic Standard Premium Enterprise

Automatically email signed copy to the visitor

Automatically store signed documents in Envoy

Prompt guests to re-sign after a number of days

Allow visitors to sign documents before they arrive

Customize legal documents per visitor type

Legal document integrations

Badge printing Basic Standard Premium Enterprise

Edit badge designs

Include any visitor information on the badge

Preprint and reprint badges

Use expiring badges for extra security

Create custom, color badges with your logo

Customize badges per visitor type

Customize badge design with CSS

Cloud printing integrations

Use multiple printers per location

Notifications Basic Standard Premium Enterprise

Email host notifications

Envoy Mobile host notifications

Unattended visitor notifications

Host notification integrations

Add custom details to host notifications

Assistant notifications for executives

SMS host notifications

Block list security notifications

Registration Basic Standard Premium Enterprise

Easy-to-reference list of expected visitors

Employees can register guests

Guests can provide details before they arrive

Send invite emails with helpful custom information

Speed up sign-in when visitors arrive

Register visitors from your web-based calendar

Customize your invitation email templates

Group sign-in Basic Standard Premium Enterprise

Group registration and invite emails

Pair extra iPads to create more sign-in kiosks

Allow guests to sign in with "plus ones"

Sign in groups from the dashboard

Sign-out Basic Standard Premium Enterprise

Automatically sign out visitors at midnight

Let employees sign out their own guests

Let visitors sign out on iPad kiosk

Sign out visitors from the dashboard

Sign out visitors from the Envoy Mobile app

Security and compliance Basic Standard Premium Enterprise

Export detailed visitor logs

Visitor data privacy features

SAML single sign-on

Manage which visitor and employee responses you retain

Scan IDs and record ID checks

Check internal block lists

Check third-party restricted parties lists

Import and export your blocklist

Multi-location management Basic Standard Premium Enterprise

Manage multiple locations (pay per location)

1 location Up to 5 Any Any

Copy settings to new locations

Global views for visitors, analytics, devices, and more

Organize locations by group

Manage sign-in flows globally from one place

Activity log of setting changes for all locations

Envoy mobile app Basic Standard Premium Enterprise

Equip employees with a workplace app

Employees can set their on-site schedules

Employees can see and share their schedules

Employees can invite coworkers on-site

Employees can favorite coworkers

Employees can create workplace groups

Employees can see coworkers’ on-site status

Manage employee sign-ins

Employees can auto sign-in to the workplace

Send sign-in and sign-out notifications

Employees can submit workplace tickets

Employees can complete a health check

Employees can invite visitors

Employees can see which area visitors are on a map

Manage visitor details and expected visitor lists

Visitors can sign in faster

Share in-app announcements

See workplace occupancy analytics on the dashboard

Display your logo and custom colors

Health check Basic Standard Premium Enterprise

Verify proof of vaccination for employees

Verify COVID test results for employees

Create a health check for visitors and employees

Set rules to deny employees entry

Connect to temperature check tools

Create multiple health checks

Enforce capacity limits

See foot traffic and space use analytics

Perform contact tracing

Connect your employee directory

Connect your access control system

Directory management Basic Standard Premium Enterprise

Add unlimited employees to your directory

Up to 50 employees Up to 50 employees per location

Manually add employees to any directory

Upload a CSV of employee records

SSO & employee directory integrations

User permissions Basic Standard Premium Enterprise

Create a team of administrators

Let employees manage their personal visitors

Assign assistants to greet executives' guests

Cloud-based solution Basic Standard Premium Enterprise

Easy setup and deployment

Instantly access new features

Keep maintenance to a minimum

No proprietary on-prem hardware

Enterprise Basic Standard Premium Enterprise

Edits to Terms of Service or MSA

Fulfill a request for proposal (RFP)

Pay by credit card, invoice, wire, or ACH

Return security questionnaires

Integrations Basic Standard Premium Enterprise

Notifications

Build-your-own

Scheduling

Sales and marketing

HR and recruiting

Health and safety

Rooms

Legal documents

Phone calls

Directory services

Ezeep

Access control

Wi-Fi

Everbridge

OnSolve

Securely welcome visitors into your multi-tenant building and create thriving workplace communities.

Monthly

Annual

Billed annually

Monthly

Annual

Billed annually

Custom

Custom

For property owners of multi-tenant buildings.

  • Ability to create and manage properties, tenants and suites
  • Real-time 2-way sync between property owner and tenant accounts
  • Property-wide visitor log
  • Property-wide block list
  • Property walk-up sign-in flow
  • Property-level access control integrations
  • Property-level security admin role
  • Portfolio and property-level visitor foot traffic analysis
  • QR code check-in at property kiosk

Custom

Custom

For property owners of multi-tenant buildings.

Manage a safe and flexible seating plan and empower employees to reserve the desk they need to focus or work together.

Monthly

Annual

Save 25%

Monthly

Annual

Save 25%

Basic

Free

limited features Up to 25 active desks

For small workplaces with basic hot desking needs.

  • Up to 25 active desks
  • Unlimited reservations
  • On-demand desk reservations
  • Desk hoteling
  • Desk amenities
  • Assigned desks
  • Team neighborhoods
  • Interactive floor maps
  • Mobile app and web portal
  • Find coworkers on the map

Standard

$4 $3

per desk/month Sold in packs of 25 desks, billed monthlybilled annually

For companies that want to seamlessly manage hot desking.

  • Everything in Basic
  • Unlimited desk reservations (pay per 25 desks)
  • Desk utilization analytics
  • Desk check-in and release
  • Book desks by the hour

Basic

Free

limited features Up to 25 active desks

For small workplaces with basic hot desking needs.

Standard

$4 $3

per desk/month Sold in packs of 25 desks, billed monthlybilled annually

For companies that want to seamlessly manage hot desking.

Compare plans

Desk and space management

On-demand desk reservations

Basic
Standard

Permanent desk assignments

Basic
Standard

Team neighborhoods

Basic
Standard

Desk hoteling

Basic
Standard

Hot desking

Basic
Standard

Desk amenities

Basic
Standard

Export data

Basic
Standard

Book desks by the hour

Basic
Standard

Unused desk protection

Basic
Standard

Desk utilization analytics

Basic
Standard

Desk check-in on mobile

Basic
Standard

Employee usage analytics

Basic
Standard

Scheduling & wayfinding

Advance desk reservations

Basic
Standard

Multi-day scheduling

Basic
Standard

Interactive workspace map

Basic
Standard

Find coworkers on the map

Basic
Standard

Web portal

Basic
Standard

iOS and Android apps

Basic
Standard

Admin functions

Desk reservations on behalf of employees

Basic
Standard

Desks, amenities, and floor map management

Basic
Standard

Drag and drop desks on a map

Basic
Standard

Reservation log

Basic
Standard

Platform and integrations

Multi-location management

Basic
Standard

Desks API

Basic
Standard

Zapier integration

Basic
Standard

Slack integration

Basic
Standard

Microsoft Teams integration

Basic
Standard
Desk and space management Basic Standard

On-demand desk reservations

Permanent desk assignments

Team neighborhoods

Desk hoteling

Hot desking

Desk amenities

Export data

Book desks by the hour

Unused desk protection

Desk utilization analytics

Desk check-in on mobile

Employee usage analytics

Scheduling & wayfinding Basic Standard

Advance desk reservations

Multi-day scheduling

Interactive workspace map

Find coworkers on the map

Web portal

iOS and Android apps

Admin functions Basic Standard

Desk reservations on behalf of employees

Desks, amenities, and floor map management

Drag and drop desks on a map

Reservation log

Platform and integrations Basic Standard

Multi-location management

Desks API

Zapier integration

Slack integration

Microsoft Teams integration

Find and book the right conference room in seconds. Automatically remind attendees of their meetings and make sure booked rooms are actually being used.

Monthly

Annual

Save 14%

Monthly

Annual

Save 14%

Basic

Free

up to 10 rooms

For offices just getting started with meeting room management.

  • Color-coded availability
  • Walk-up booking
  • Schedule displays
  • Check in and end meeting
  • Admin alerts
  • Mobile booking
  • Interactive workplace maps

Standard

$21 $18

per room/month billed monthlybilled annually

For companies of all sizes that want to make the most of their meeting room spaces.

  • Everything in Basic
  • Analytics
  • Privacy controls

Basic

Free

up to 10 rooms

For offices just getting started with meeting room management.

Standard

$21 $18

per room/month billed monthlybilled annually

For companies of all sizes that want to make the most of their meeting room spaces.

Avoid package pile up and delight your team. Scan incoming mail in seconds, automate notifications, and unite packages with their recipients in record time.

Monthly

Annual

Save 20%

Monthly

Annual

Save 20%

Basic

Free

limited deliveries

For offices with less than 100 deliveries per month, across all locations.

  • Easy recording process
  • Digital delivery log
  • Recipient notifications
  • Automatic reminders
  • Secure pickup
  • Analytics and reporting
  • Interactive workplace maps

Premium

$274 $229

per delivery area/month billed monthlybilled annually

Unlimited deliveries
per month, per delivery area

  • Everything in Basic
  • Unlimited deliveries

Basic

Free

limited deliveries

For offices with less than 100 deliveries per month, across all locations.

Premium

$274 $229

per delivery area/month billed monthlybilled annually

Unlimited deliveries
per month, per delivery area

Not sure which plan is right for you? Call us at (877) 652-2808
Video play icon

Watch a demo

See how Envoy can help you manage your whole workplace on one easy-to-use platform.

Watch a demo

See how Envoy can help you manage your whole workplace on one easy-to-use platform.

Watch now
Icons of 4 Envoy products: Visitors, Protect, Deliveries, and Rooms

Make the most of Envoy

Manage your workplace on one workplace platform—Visitors, Protect, Desks, Deliveries, and Rooms. Contact us for custom pricing.

Contact us

Frequently asked questions

What hardware do I need?

For Visitors, you'll need an iPad running on iOS 10+. For Rooms, you'll need an iPad, iPad Air, iPad Mini, or iPad Pro that supports iOS 12+. For Deliveries, you’ll just need a phone that can scan incoming deliveries. We also recommend an iPad stand, as well as a badge printer if you’re planning to give your guests badges. Visit the Envoy Store to shop Envoy-approved accessories.

I see that you charge per location. How do you define a location?

For the majority of our customers, a “location” is defined as a physical workplace. For example, if a company has several workplaces all over the world, they would typically set up one Envoy location for each of them. Alternatively, if a company has several buildings within one central campus, they may want to set up an Envoy location for each of those buildings as well. For every location you set up, you would typically need to order the associated hardware, i.e. iPad, iPad stand and badge printer. Learn more.

What forms of payment do you accept?

For online transactions, we currently accept any credit or debit card with Mastercard, Visa, Discover Network, American Express. We offer manual invoicing via ACH for accounts that are on the Enterprise plan or have three or more Premium Yearly locations.

Do you offer invoiced billing?

We offer manual invoiced billing for Enterprise plans or Premium Yearly accounts with three or more locations. For more information, you can contact our sales team.

Are there any hidden fees attached to my Envoy subscription?

We hate hidden fees as much as you do. If you’re on the monthly plan, you’ll be charged once a month on your renewal date. If you’re on the yearly plan, we only charge one fee upfront for the whole year, and your card will not be charged until your renewal date the following year. You can also purchase key integrations as add-ons to your subscription, but those fees will never be hidden from you.
(Note: VAT fees may apply if you’re purchasing from outside of the USA.)

Do I have to buy Visitors and Desks together?

Yes. Desks works best with Visitors and Protect. When you start a Desks trial, you’ll automatically start a Visitors trial as well.