Mobile
Envoy API
The right price for any workplace
Choose the products and plans that work for you.
Welcome employees and visitors to your workplace with confidence. Collect the information you need and ensure that everyone who enters is healthy, safe, and has space to collaborate.
Monthly
Annual
Monthly
Annual
- Unlimited visitors
- Host notifications
- Employee sign-in
Standard
$119 $99
per location/month billed monthlybilled annuallyFor companies who want to safely welcome people to their workplace.
- Everything in Basic
- Badge printing
- Legal documents
Premium
$359 $299
per location/month billed monthlybilled annuallyFor companies who need to oversee safety and capacity across multiple locations.
- Everything in Standard
- Customized branding
- Visitor photos
- Capacity limits
- Directory integrations
- Everything in Premium
- Block list and ID scanning
- Guest Wi-Fi integrations
- Access control integrations
- Visitor screening integrations
Standard
$119 $99
per location/month billed monthlybilled annuallyFor companies who want to safely welcome people to their workplace.
Premium
$359 $299
per location/month billed monthlybilled annuallyFor companies who need to oversee safety and capacity across multiple locations.
Compare plans
Envoy Protect
Add unlimited employees to the directory
Basic
Standard
Premium
Enterprise
Manage employee sign in
Basic
Standard
Premium
Enterprise
Verify proof of vaccination for employees
Basic
Standard
Premium
Enterprise
Verify COVID test results for employees
Basic
Standard
Premium
Enterprise
Create a health check for visitors and employees
Basic
Standard
Premium
Enterprise
Set rules to deny employees entry
Basic
Standard
Premium
Enterprise
Share in-app announcements
Basic
Standard
Premium
Enterprise
Connect to temperature check tools
Basic
Standard
Premium
Enterprise
Create multiple health checks
Basic
Standard
Premium
Enterprise
Enforce capacity limits
Basic
Standard
Premium
Enterprise
See foot traffic and space use analytics
Basic
Standard
Premium
Enterprise
Perform contact tracing
Basic
Standard
Premium
Enterprise
Connect your employee directory
Basic
Standard
Premium
Enterprise
Connect your access control system
Basic
Standard
Premium
Enterprise
Customizable sign-in kiosk
Choose from 31 languages
Basic
Standard
Premium
Enterprise
Create multiple sign-in kiosks
Basic
Standard
Premium
Enterprise
Display your logo and custom colors
Basic
Standard
Premium
Enterprise
Add a rotating, full-screen slideshow to the kiosk
Basic
Standard
Premium
Enterprise
Create a fully custom design for the kiosk
Basic
Standard
Premium
Enterprise
Sign-in flow
Create custom fields and questions
Basic
Standard
Premium
Enterprise
Easy sign in for unlimited visitors
Basic
Standard
Premium
Enterprise
Recognize returning and expected visitors
Basic
Standard
Premium
Enterprise
Show a custom message, video, or image
Basic
Standard
Premium
Enterprise
Support offline sign-in
Basic
Standard
Premium
Enterprise
Have visitors sign legal documents
Basic
Standard
Premium
Enterprise
Capture guest photos with iPad camera
Basic
Standard
Premium
Enterprise
Customize sign-in flow per visitor type
Basic
Standard
Premium
Enterprise
QR code sign-in for registered visitors
Basic
Standard
Premium
Enterprise
Create conditional questions
Basic
Standard
Premium
Enterprise
Create rules to deny entry
Basic
Standard
Premium
Enterprise
Create global sign-in flow templates
Basic
Standard
Premium
Enterprise
Automatically provision Wi-Fi details
Basic
Standard
Premium
Enterprise
Visitor dashboard
Customize columns and layout
Basic
Standard
Premium
Enterprise
See a list of expected visitors
Basic
Standard
Premium
Enterprise
See guests’ previous visits
Basic
Standard
Premium
Enterprise
See real time visitor log
Basic
Standard
Premium
Enterprise
Sign out and delete visitors in a click
Basic
Standard
Premium
Enterprise
Sort, filter, and export visitor data
Basic
Standard
Premium
Enterprise
Sign in visitors manually
Basic
Standard
Premium
Enterprise
View analytics to reveal visitor trends
Basic
Standard
Premium
Enterprise
Hosts can approve unexpected visitors
Basic
Standard
Premium
Enterprise
Schedule unlimited .CSV email exports of Visitors data
Basic
Standard
Premium
Enterprise
Legal documents
Automatically email signed copy to the visitor
Basic
Standard
Premium
Enterprise
Automatically store signed documents in Envoy
Basic
Standard
Premium
Enterprise
Prompt guests to re-sign after a number of days
Basic
Standard
Premium
Enterprise
Allow visitors to sign documents before they arrive
Basic
Standard
Premium
Enterprise
Customize legal documents per visitor type
Basic
Standard
Premium
Enterprise
Legal document integrations
Basic
Standard
Premium
Enterprise
Badge printing
Edit badge designs
Basic
Standard
Premium
Enterprise
Include any visitor information on the badge
Basic
Standard
Premium
Enterprise
Preprint and reprint badges
Basic
Standard
Premium
Enterprise
Use expiring badges for extra security
Basic
Standard
Premium
Enterprise
Create custom, color badges with your logo
Basic
Standard
Premium
Enterprise
Customize badges per visitor type
Basic
Standard
Premium
Enterprise
Customize badge design with CSS
Basic
Standard
Premium
Enterprise
Cloud printing integrations
Basic
Standard
Premium
Enterprise
Use multiple printers per location
Basic
Standard
Premium
Enterprise
Notifications
Email host notifications
Basic
Standard
Premium
Enterprise
Envoy Mobile host notifications
Basic
Standard
Premium
Enterprise
Unattended visitor notifications
Basic
Standard
Premium
Enterprise
Host notification integrations
Basic
Standard
Premium
Enterprise
Add custom details to host notifications
Basic
Standard
Premium
Enterprise
Assistant notifications for executives
Basic
Standard
Premium
Enterprise
SMS host notifications
Basic
Standard
Premium
Enterprise
Block list security notifications
Basic
Standard
Premium
Enterprise
Registration
Easy-to-reference list of expected visitors
Basic
Standard
Premium
Enterprise
Employees can register guests
Basic
Standard
Premium
Enterprise
Guests can provide details before they arrive
Basic
Standard
Premium
Enterprise
Send invite emails with helpful custom information
Basic
Standard
Premium
Enterprise
Speed up sign-in when visitors arrive
Basic
Standard
Premium
Enterprise
Register visitors from your web-based calendar
Basic
Standard
Premium
Enterprise
Customize your invitation email templates
Basic
Standard
Premium
Enterprise
Group sign-in
Group registration and invite emails
Basic
Standard
Premium
Enterprise
Pair extra iPads to create more sign-in kiosks
Basic
Standard
Premium
Enterprise
Allow guests to sign in with "plus ones"
Basic
Standard
Premium
Enterprise
Sign in groups from the dashboard
Basic
Standard
Premium
Enterprise
Sign-out
Automatically sign out visitors at midnight
Basic
Standard
Premium
Enterprise
Let employees sign out their own guests
Basic
Standard
Premium
Enterprise
Let visitors sign out on iPad kiosk
Basic
Standard
Premium
Enterprise
Sign out visitors from the dashboard
Basic
Standard
Premium
Enterprise
Sign out visitors from the Envoy Mobile app
Basic
Standard
Premium
Enterprise
Envoy mobile app
Employees can set their schedule
Basic
Standard
Premium
Enterprise
Employees can see and share their schedules
Basic
Standard
Premium
Enterprise
Employees can complete a health check
Basic
Standard
Premium
Enterprise
Employees can sign-in
Basic
Standard
Premium
Enterprise
Employees can invite visitors
Basic
Standard
Premium
Enterprise
Admin can manage visitor details and expected visitor lists
Basic
Standard
Premium
Enterprise
Visitors can sign in faster
Basic
Standard
Premium
Enterprise
Display your logo and custom colors
Basic
Standard
Premium
Enterprise
Security and compliance
Export detailed visitor logs
Basic
Standard
Premium
Enterprise
Visitor data privacy features
Basic
Standard
Premium
Enterprise
SAML single sign-on
Basic
Standard
Premium
Enterprise
Manage which visitor and employee responses you retain
Basic
Standard
Premium
Enterprise
Scan IDs and record ID checks
Basic
Standard
Premium
Enterprise
Check internal block lists
Basic
Standard
Premium
Enterprise
Check third-party restricted parties lists
Basic
Standard
Premium
Enterprise
Import and export your blocklist
Basic
Standard
Premium
Enterprise
Multi-location management
Manage multiple locations (pay per location)
Basic
Standard
Premium
Enterprise
Copy settings to new locations
Basic
Standard
Premium
Enterprise
Global views for visitors, analytics, devices, and more
Basic
Standard
Premium
Enterprise
Organize locations by group
Basic
Standard
Premium
Enterprise
Manage sign-in flows globally from one place
Basic
Standard
Premium
Enterprise
Activity log of setting changes for all locations
Basic
Standard
Premium
Enterprise
Directory management
Add unlimited employees to your directory
Basic
Standard
Premium
Enterprise
Manually add employees to any directory
Basic
Standard
Premium
Enterprise
Upload a CSV of employee records
Basic
Standard
Premium
Enterprise
Employee directory integrations
Basic
Standard
Premium
Enterprise
User permissions
Create a team of administrators
Basic
Standard
Premium
Enterprise
Let employees manage their personal visitors
Basic
Standard
Premium
Enterprise
Assign assistants to greet executives' guests
Basic
Standard
Premium
Enterprise
Cloud-based solution
Easy setup and deployment
Basic
Standard
Premium
Enterprise
Instantly access new features
Basic
Standard
Premium
Enterprise
Keep maintenance to a minimum
Basic
Standard
Premium
Enterprise
No proprietary on-prem hardware
Basic
Standard
Premium
Enterprise
Enterprise
Edits to Terms of Service or MSA
Basic
Standard
Premium
Enterprise
Fulfill a request for proposal (RFP)
Basic
Standard
Premium
Enterprise
Pay by credit card, invoice, wire, or ACH
Basic
Standard
Premium
Enterprise
Return security questionnaires
Basic
Standard
Premium
Enterprise
Integrations
Notifications
Basic
Standard
Premium
Enterprise
Build-your-own
Basic
Standard
Premium
Enterprise
Scheduling
Basic
Standard
Premium
Enterprise
Sales and marketing
Basic
Standard
Premium
Enterprise
HR and recruiting
Basic
Standard
Premium
Enterprise
Health and safety
Basic
Standard
Premium
Enterprise
Rooms
Basic
Standard
Premium
Enterprise
Legal documents
Basic
Standard
Premium
Enterprise
Phone calls
Basic
Standard
Premium
Enterprise
Directory services
Basic
Standard
Premium
Enterprise
Ezeep
Basic
Standard
Premium
Enterprise
Access control
Basic
Standard
Premium
Enterprise
Wi-Fi
Basic
Standard
Premium
Enterprise
Everbridge
Basic
Standard
Premium
Enterprise
OnSolve
Basic
Standard
Premium
Enterprise
| Envoy Protect | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Add unlimited employees to the directory |
Up to 50 total | Up to 50 per location |
|
|
|
Manage employee sign in |
|
|
|
|
|
Verify proof of vaccination for employees |
|
|
|
|
|
Verify COVID test results for employees |
|
|
|
|
|
Create a health check for visitors and employees |
|
|
|
|
|
Set rules to deny employees entry |
|
|
|
|
|
Share in-app announcements |
|
|
|
|
|
Connect to temperature check tools |
|
|
|
|
|
Create multiple health checks |
|
|
||
|
Enforce capacity limits |
|
|
||
|
See foot traffic and space use analytics |
|
|
||
|
Perform contact tracing |
|
|
||
|
Connect your employee directory |
|
|
||
|
Connect your access control system |
|
| Customizable sign-in kiosk | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Choose from 31 languages |
|
|
|
|
|
Create multiple sign-in kiosks |
|
|
|
|
|
Display your logo and custom colors |
|
|
|
|
|
Add a rotating, full-screen slideshow to the kiosk |
|
|
||
|
Create a fully custom design for the kiosk |
|
|
| Sign-in flow | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Create custom fields and questions |
|
|
|
|
|
Easy sign in for unlimited visitors |
|
|
|
|
|
Recognize returning and expected visitors |
|
|
|
|
|
Show a custom message, video, or image |
|
|
|
|
|
Support offline sign-in |
|
|
|
|
|
Have visitors sign legal documents |
|
|
|
|
|
Capture guest photos with iPad camera |
|
|
||
|
Customize sign-in flow per visitor type |
|
|
||
|
QR code sign-in for registered visitors |
|
|
||
|
Create conditional questions |
|
|
||
|
Create rules to deny entry |
|
|
||
|
Create global sign-in flow templates |
|
|
||
|
Automatically provision Wi-Fi details |
|
| Visitor dashboard | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Customize columns and layout |
|
|
|
|
|
See a list of expected visitors |
|
|
|
|
|
See guests’ previous visits |
|
|
|
|
|
See real time visitor log |
|
|
|
|
|
Sign out and delete visitors in a click |
|
|
|
|
|
Sort, filter, and export visitor data |
|
|
|
|
|
Sign in visitors manually |
|
|
||
|
View analytics to reveal visitor trends |
|
|
||
|
Hosts can approve unexpected visitors |
|
|
||
|
Schedule unlimited .CSV email exports of Visitors data |
|
| Legal documents | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Automatically email signed copy to the visitor |
|
|
|
|
|
Automatically store signed documents in Envoy |
|
|
|
|
|
Prompt guests to re-sign after a number of days |
|
|
|
|
|
Allow visitors to sign documents before they arrive |
|
|
||
|
Customize legal documents per visitor type |
|
|
||
|
Legal document integrations |
|
|
|
| Badge printing | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Edit badge designs |
|
|
|
|
|
Include any visitor information on the badge |
|
|
|
|
|
Preprint and reprint badges |
|
|
|
|
|
Use expiring badges for extra security |
|
|
|
|
|
Create custom, color badges with your logo |
|
|
||
|
Customize badges per visitor type |
|
|
||
|
Customize badge design with CSS |
|
|
||
|
Cloud printing integrations |
|
|
||
|
Use multiple printers per location |
|
| Notifications | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Email host notifications |
|
|
|
|
|
Envoy Mobile host notifications |
|
|
|
|
|
Unattended visitor notifications |
|
|
|
|
|
Host notification integrations |
|
|
|
|
|
Add custom details to host notifications |
|
|
||
|
Assistant notifications for executives |
|
|
||
|
SMS host notifications |
|
|
||
|
Block list security notifications |
|
| Registration | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Easy-to-reference list of expected visitors |
|
|
|
|
|
Employees can register guests |
|
|
|
|
|
Guests can provide details before they arrive |
|
|
|
|
|
Send invite emails with helpful custom information |
|
|
|
|
|
Speed up sign-in when visitors arrive |
|
|
|
|
|
Register visitors from your web-based calendar |
|
|
||
|
Customize your invitation email templates |
|
|
| Group sign-in | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Group registration and invite emails |
|
|
|
|
|
Pair extra iPads to create more sign-in kiosks |
|
|
|
|
|
Allow guests to sign in with "plus ones" |
|
|
||
|
Sign in groups from the dashboard |
|
|
| Sign-out | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Automatically sign out visitors at midnight |
|
|
|
|
|
Let employees sign out their own guests |
|
|
|
|
|
Let visitors sign out on iPad kiosk |
|
|
|
|
|
Sign out visitors from the dashboard |
|
|
|
|
|
Sign out visitors from the Envoy Mobile app |
|
|
|
|
| Envoy mobile app | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Employees can set their schedule |
|
|
|
|
|
Employees can see and share their schedules |
|
|
|
|
|
Employees can complete a health check |
|
|
|
|
|
Employees can sign-in |
|
|
|
|
|
Employees can invite visitors |
|
|
|
|
|
Admin can manage visitor details and expected visitor lists |
|
|
|
|
|
Visitors can sign in faster |
|
|
|
|
|
Display your logo and custom colors |
|
|
| Security and compliance | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Export detailed visitor logs |
|
|
|
|
|
Visitor data privacy features |
|
|
|
|
|
SAML single sign-on |
|
|
||
|
Manage which visitor and employee responses you retain |
|
|
||
|
Scan IDs and record ID checks |
|
|||
|
Check internal block lists |
|
|||
|
Check third-party restricted parties lists |
|
|||
|
Import and export your blocklist |
|
| Multi-location management | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Manage multiple locations (pay per location) |
1 location | Up to 5 | Any | Any |
|
Copy settings to new locations |
|
|
|
|
|
Global views for visitors, analytics, devices, and more |
|
|
||
|
Organize locations by group |
|
|
||
|
Manage sign-in flows globally from one place |
|
|
||
|
Activity log of setting changes for all locations |
|
| Directory management | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Add unlimited employees to your directory |
Up to 50 employees | Up to 50 employees per location |
|
|
|
Manually add employees to any directory |
|
|
|
|
|
Upload a CSV of employee records |
|
|
|
|
|
Employee directory integrations |
|
|
| User permissions | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Create a team of administrators |
|
|
|
|
|
Let employees manage their personal visitors |
|
|
|
|
|
Assign assistants to greet executives' guests |
|
|
| Cloud-based solution | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Easy setup and deployment |
|
|
|
|
|
Instantly access new features |
|
|
|
|
|
Keep maintenance to a minimum |
|
|
|
|
|
No proprietary on-prem hardware |
|
|
|
|
| Enterprise | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Edits to Terms of Service or MSA |
|
|||
|
Fulfill a request for proposal (RFP) |
|
|||
|
Pay by credit card, invoice, wire, or ACH |
|
|||
|
Return security questionnaires |
|
| Integrations | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Notifications |
|
|
|
|
|
Build-your-own |
|
|
|
|
|
Scheduling |
|
|
|
|
|
Sales and marketing |
|
|
|
|
|
HR and recruiting |
|
|
|
|
|
Health and safety |
|
|
|
|
|
Rooms |
|
|
|
|
|
Legal documents |
|
|
|
|
|
Phone calls |
|
|
|
|
|
Directory services |
|
|
||
|
Ezeep |
|
|
||
|
Access control |
|
|||
|
Wi-Fi |
|
|||
|
Everbridge |
|
|||
|
OnSolve |
|
Securely welcome visitors into your multi-tenant building and create thriving workplace communities.
Monthly
Annual
Monthly
Annual
- Ability to create and manage properties, tenants and suites
- Real-time 2-way sync between property owner and tenant accounts
- Property-wide visitor log
- Property-wide block list
- Property walk-up sign-in flow
- Property-level access control integrations
- Property-level security admin role
- Portfolio and property-level visitor foot traffic analysis
- QR code check-in at property kiosk
Manage a safe and flexible seating plan and empower employees to reserve the desk they need to focus or work together.
Monthly
Annual
Monthly
Annual
Basic
Free
limited features Up to 25 active desksFor small workplaces with basic hot desking needs.
- Up to 25 active desks
- Unlimited reservations
- On-demand desk reservations
- Desk hoteling
- Desk amenities
- Assigned desks
- Team neighborhoods
- Interactive floor maps
- Mobile app and web portal
- Find coworkers on the map
Standard
$4 $3
per desk/month Sold in packs of 25 desks, billed monthlybilled annuallyFor companies that want to seamlessly manage hot desking.
- Everything in Basic
- Unlimited desk reservations (pay per 25 desks)
- Desk utilization analytics
- Desk check-in and release
Basic
Free
limited features Up to 25 active desksFor small workplaces with basic hot desking needs.
Standard
$4 $3
per desk/month Sold in packs of 25 desks, billed monthlybilled annuallyFor companies that want to seamlessly manage hot desking.
Compare plans
Desk and space management
On-demand desk reservations
Basic
Standard
Permanent desk assignments
Basic
Standard
Team neighborhoods
Basic
Standard
Desk hoteling
Basic
Standard
Hot desking
Basic
Standard
Desk amenities
Basic
Standard
Export data
Basic
Standard
Unused desk protection
Basic
Standard
Desk utilization analytics
Basic
Standard
Desk check-in on mobile
Basic
Standard
Employee usage analytics
Basic
Standard
Scheduling & wayfinding
Advance desk reservations
Basic
Standard
Multi-day scheduling
Basic
Standard
Interactive workspace map
Basic
Standard
Find coworkers on the map
Basic
Standard
Web portal
Basic
Standard
iOS and Android apps
Basic
Standard
| Desk and space management | Basic | Standard |
|---|---|---|
|
On-demand desk reservations |
|
|
|
Permanent desk assignments |
|
|
|
Team neighborhoods |
|
|
|
Desk hoteling |
|
|
|
Hot desking |
|
|
|
Desk amenities |
|
|
|
Export data |
|
|
|
Unused desk protection |
|
|
|
Desk utilization analytics |
|
|
|
Desk check-in on mobile |
|
|
|
Employee usage analytics |
|
| Scheduling & wayfinding | Basic | Standard |
|---|---|---|
|
Advance desk reservations |
|
|
|
Multi-day scheduling |
|
|
|
Interactive workspace map |
|
|
|
Find coworkers on the map |
|
|
|
Web portal |
|
|
|
iOS and Android apps |
|
|
| Admin functions | Basic | Standard |
|---|---|---|
|
Desk reservations on behalf of employees |
|
|
|
Desks, amenities, and floor map management |
|
|
|
Drag and drop desks on a map |
|
|
|
Reservation log |
|
|
| Platform and integrations | Basic | Standard |
|---|---|---|
|
Multi-location management |
|
|
|
Desks API |
|
|
|
Zapier integration |
|
|
|
Slack integration |
|
|
|
Microsoft Teams integration |
|
|
Find and book the right conference room in seconds. Automatically remind attendees of their meetings and make sure booked rooms are actually being used.
Monthly
Annual
Monthly
Annual
Basic
Free
up to 10 roomsFor offices just getting started with meeting room management.
- Color-coded availability
- Walk-up booking
- Schedule displays
- Check in and end meeting
- Admin alerts
- Mobile booking
Standard
$21 $18
per room/month billed monthlybilled annuallyFor companies of all sizes that want to make the most of their meeting room spaces.
- Everything in Basic
- Analytics
- Privacy and booking controls
Basic
Free
up to 10 roomsFor offices just getting started with meeting room management.
Standard
$21 $18
per room/month billed monthlybilled annuallyFor companies of all sizes that want to make the most of their meeting room spaces.
Avoid package pile up and delight your team. Scan incoming mail in seconds, automate notifications, and unite packages with their recipients in record time.
Monthly
Annual
Monthly
Annual
Basic
Free
limited deliveriesFor offices with less than 100 deliveries per month, across all locations.
- Easy recording process
- Digital delivery log
- Recipient notifications
- Automatic reminders
- Secure pickup
- Analytics and reporting
Premium
$274 $229
per delivery area/month billed monthlybilled annually
Unlimited deliveries
per month, per delivery area
- Everything in Basic
- Unlimited deliveries
Basic
Free
limited deliveriesFor offices with less than 100 deliveries per month, across all locations.
Premium
$274 $229
per delivery area/month billed monthlybilled annually
Unlimited deliveries
per month, per delivery area
Watch a demo
See how Envoy helps you create a safe, healthy and productive workplace.
Watch a demo
See how Envoy helps you create a safe, healthy and productive workplace.
Make the most of Envoy
Get the complete solution for managing your workplace—Visitors, Protect, Desks, Deliveries, and Rooms—and save up to 35% on your bill. Contact us for custom pricing.
Frequently asked questions
What hardware do I need?
For Visitors, you'll need an iPad running on iOS 10+. For Rooms, you'll need an iPad, iPad Air, iPad Mini, or iPad Pro that supports iOS 12+. For Deliveries, you’ll just need a phone that can scan incoming deliveries. We also recommend an iPad stand, as well as a badge printer if you’re planning to give your guests badges. Visit the Envoy Store to shop Envoy-approved accessories.
I see that you charge per location. How do you define a location?
For the majority of our customers, a “location” is defined as a physical workplace. For example, if a company has several workplaces all over the world, they would typically set up one Envoy location for each of them. Alternatively, if a company has several buildings within one central campus, they may want to set up an Envoy location for each of those buildings as well. For every location you set up, you would typically need to order the associated hardware, i.e. iPad, iPad stand and badge printer. Learn more.
What forms of payment do you accept?
For online transactions, we currently accept any credit or debit card with Mastercard, Visa, Discover Network, American Express. We offer manual invoicing via ACH for accounts that are on the Enterprise plan or have three or more Premium Yearly locations.
Do you offer invoiced billing?
We offer manual invoiced billing for Enterprise plans or Premium Yearly accounts with three or more locations. For more information, you can contact our sales team.
Are there any hidden fees attached to my Envoy subscription?
We hate hidden fees as much as you do. If you’re on the monthly plan, you’ll be charged once a month on your renewal date. If you’re on the yearly plan, we only charge one fee upfront for the whole year, and your card will not be charged until your renewal date the following year. You can also purchase key integrations as add-ons to your subscription, but those fees will never be hidden from you.
(Note: VAT fees may apply if you’re purchasing from outside of the USA.)
Do I have to buy Visitors and Desks together?
Yes. Desks works best with Visitors and Protect. When you start a Desks trial, you’ll automatically start a Visitors trial as well.