Platform
Mobile
Developers
The right price for any workplace
Choose the plan that works for your team.
Envoy Visitors lets you invite, register, screen, and greet all the visitors coming through your doors. Create an exceptional first impression, safeguard your people and property, and elevate your brand with Envoy’s elegantly simple visitor management system.
Monthly
Annual
Monthly
Annual
- Unlimited visitors
- Host notifications
Standard
$131 $109
per location/month billed monthlybilled annuallyFor companies who want to give their visitors a great first impression.
- Everything in Basic
- Badge printing
- Legal documents
Premium
$395 $329
per location/month billed monthlybilled annuallyFor companies who need to securely welcome visitors across multiple locations.
- Everything in Standard
- Customized branding
- Visitor photos
- Visitor analytics
- SSO and directory integrations
Enterprise
Custom pricing
For workplaces with complex security, safety, and compliance needs.
- Everything in Premium
- Block list and ID scanning
- Guest Wi-Fi integrations
- Access control integrations
- Auto-scheduled email reports of visitor data
Standard
$131 $109
per location/month billed monthlybilled annuallyFor companies who want to give their visitors a great first impression.
Premium
$395 $329
per location/month billed monthlybilled annuallyFor companies who need to securely welcome visitors across multiple locations.
Enterprise
Custom pricing
For workplaces with complex security, safety, and compliance needs.
Compare plans
Visitor management
Include unlimited employees in the directory
Basic
Standard
Premium
Enterprise
Sign in unlimited visitors
Basic
Standard
Premium
Enterprise
Notify hosts when their visitors arrive
Basic
Standard
Premium
Enterprise
Display a custom message, image, or video
Basic
Standard
Premium
Enterprise
Customize visitor sign-in fields
Basic
Standard
Premium
Enterprise
View all past, current, and expected visitors
Basic
Standard
Premium
Enterprise
Anticipate busy days with a real-time invite log
Basic
Standard
Premium
Enterprise
Choose from 31 languages
Basic
Standard
Premium
Enterprise
Recognize returning and expected visitors
Basic
Standard
Premium
Enterprise
Enable multiple sign-in kiosks
Basic
Standard
Premium
Enterprise
Print name badges for each visitor
Basic
Standard
Premium
Enterprise
Have visitors sign legal documents digitally
Basic
Standard
Premium
Enterprise
Integrate with your existing file storage tool
Basic
Standard
Premium
Enterprise
Capture visitor photos with the iPad camera
Basic
Standard
Premium
Enterprise
Customize sign-in flows for each visitor type
Basic
Standard
Premium
Enterprise
Sign in registered visitors via QR code
Basic
Standard
Premium
Enterprise
Create conditional questions and rules
Basic
Standard
Premium
Enterprise
Create global sign-in flow templates
Basic
Standard
Premium
Enterprise
Limit onsite capacity
Basic
Standard
Premium
Enterprise
Automatically provision Wi-Fi credentials
Basic
Standard
Premium
Enterprise
Integrate with your access control provider
Basic
Standard
Premium
Enterprise
Verify validity of visitor IDs
Basic
Standard
Premium
Enterprise
Schedule unlimited email exports of visitor data
Basic
Standard
Premium
Enterprise
Require admin approval of new invitations
Basic
Standard
Premium
Enterprise
Visitor dashboard
Customize columns and layout
Basic
Standard
Premium
Enterprise
See a list of expected visitors
Basic
Standard
Premium
Enterprise
See guests’ previous visits
Basic
Standard
Premium
Enterprise
See real time visitor log
Basic
Standard
Premium
Enterprise
Sign out and delete visitors in a click
Basic
Standard
Premium
Enterprise
Sort, filter, and export visitor data
Basic
Standard
Premium
Enterprise
Sign in visitors manually
Basic
Standard
Premium
Enterprise
View analytics to reveal visitor trends
Basic
Standard
Premium
Enterprise
Hosts can approve unexpected visitors
Basic
Standard
Premium
Enterprise
Schedule unlimited .CSV email exports of Visitors data
Basic
Standard
Premium
Enterprise
Legal documents
Automatically email signed copy to the visitor
Basic
Standard
Premium
Enterprise
Automatically store signed documents in Envoy
Basic
Standard
Premium
Enterprise
Prompt guests to re-sign after a number of days
Basic
Standard
Premium
Enterprise
Legal document integrations
Basic
Standard
Premium
Enterprise
Allow visitors to sign documents before they arrive
Basic
Standard
Premium
Enterprise
Customize legal documents per visitor type
Basic
Standard
Premium
Enterprise
Badge printing
Edit badge designs
Basic
Standard
Premium
Enterprise
Include any visitor information on the badge
Basic
Standard
Premium
Enterprise
Preprint and reprint badges
Basic
Standard
Premium
Enterprise
Use expiring badges for extra security
Basic
Standard
Premium
Enterprise
Create custom, color badges with your logo
Basic
Standard
Premium
Enterprise
Customize badges per visitor type
Basic
Standard
Premium
Enterprise
Customize badge design with CSS
Basic
Standard
Premium
Enterprise
Cloud printing integrations
Basic
Standard
Premium
Enterprise
Use multiple printers per location
Basic
Standard
Premium
Enterprise
Notifications
Email host notifications
Basic
Standard
Premium
Enterprise
Envoy Mobile host notifications
Basic
Standard
Premium
Enterprise
Unattended visitor notifications
Basic
Standard
Premium
Enterprise
Host notification integrations
Basic
Standard
Premium
Enterprise
Add custom details to host notifications
Basic
Standard
Premium
Enterprise
Assistant notifications for executives
Basic
Standard
Premium
Enterprise
SMS host notifications
Basic
Standard
Premium
Enterprise
Block list security notifications
Basic
Standard
Premium
Enterprise
Registration
Easy-to-reference list of expected visitors
Basic
Standard
Premium
Enterprise
Employees can register guests
Basic
Standard
Premium
Enterprise
Guests can provide details before they arrive
Basic
Standard
Premium
Enterprise
Send invite emails with helpful custom information
Basic
Standard
Premium
Enterprise
Speed up sign-in when visitors arrive
Basic
Standard
Premium
Enterprise
Register visitors from your web-based calendar
Basic
Standard
Premium
Enterprise
Customize your invitation email templates
Basic
Standard
Premium
Enterprise
Group sign-in
Group registration and invite emails
Basic
Standard
Premium
Enterprise
Pair extra iPads to create more sign-in kiosks
Basic
Standard
Premium
Enterprise
Allow guests to sign in with "plus ones"
Basic
Standard
Premium
Enterprise
Sign in groups from the dashboard
Basic
Standard
Premium
Enterprise
Sign-out
Automatically sign out visitors at midnight
Basic
Standard
Premium
Enterprise
Let employees sign out their own guests
Basic
Standard
Premium
Enterprise
Let visitors sign out on iPad kiosk
Basic
Standard
Premium
Enterprise
Sign out visitors from the dashboard
Basic
Standard
Premium
Enterprise
Sign out visitors from the Envoy Mobile app
Basic
Standard
Premium
Enterprise
Security and compliance
Export detailed visitor logs
Basic
Standard
Premium
Enterprise
Visitor data privacy features
Basic
Standard
Premium
Enterprise
SAML single sign-on
Basic
Standard
Premium
Enterprise
Manage which visitor and employee responses you retain
Basic
Standard
Premium
Enterprise
Scan IDs and record ID checks
Basic
Standard
Premium
Enterprise
Check internal block lists
Basic
Standard
Premium
Enterprise
Check third-party restricted parties lists
Basic
Standard
Premium
Enterprise
Import and export your blocklist
Basic
Standard
Premium
Enterprise
Auto-fill sign-in fields with visitor ID data
Basic
Standard
Premium
Enterprise
Multi-location management
Manage multiple locations (pay per location)
Basic
Standard
Premium
Enterprise
Copy settings to new locations
Basic
Standard
Premium
Enterprise
Global views for visitors, analytics, devices, and more
Basic
Standard
Premium
Enterprise
Organize locations by group
Basic
Standard
Premium
Enterprise
Manage sign-in flows globally from one place
Basic
Standard
Premium
Enterprise
Activity log of setting changes for all locations
Basic
Standard
Premium
Enterprise
Directory management
Add unlimited employees to your directory
Basic
Standard
Premium
Enterprise
Manually add employees to any directory
Basic
Standard
Premium
Enterprise
Upload a CSV of employee records
Basic
Standard
Premium
Enterprise
SSO & employee directory integrations
Basic
Standard
Premium
Enterprise
User permissions
Create a team of administrators
Basic
Standard
Premium
Enterprise
Let employees manage their personal visitors
Basic
Standard
Premium
Enterprise
Assign assistants to greet executives' guests
Basic
Standard
Premium
Enterprise
| Visitor management | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Include unlimited employees in the directory |
Up to 50 total | Up to 50 per location |
|
|
|
Sign in unlimited visitors |
|
|
|
|
|
Notify hosts when their visitors arrive |
|
|
|
|
|
Display a custom message, image, or video |
|
|
|
|
|
Customize visitor sign-in fields |
|
|
|
|
|
View all past, current, and expected visitors |
|
|
|
|
|
Anticipate busy days with a real-time invite log |
|
|
|
|
|
Choose from 31 languages |
|
|
|
|
|
Recognize returning and expected visitors |
|
|
|
|
|
Enable multiple sign-in kiosks |
|
|
|
|
|
Print name badges for each visitor |
|
|
|
|
|
Have visitors sign legal documents digitally |
|
|
|
|
|
Integrate with your existing file storage tool |
|
|
||
|
Capture visitor photos with the iPad camera |
|
|
||
|
Customize sign-in flows for each visitor type |
|
|
||
|
Sign in registered visitors via QR code |
|
|
||
|
Create conditional questions and rules |
|
|
||
|
Create global sign-in flow templates |
|
|
||
|
Limit onsite capacity |
|
|
||
|
Automatically provision Wi-Fi credentials |
|
|||
|
Integrate with your access control provider |
|
|||
|
Verify validity of visitor IDs |
|
|||
|
Schedule unlimited email exports of visitor data |
|
|||
|
Require admin approval of new invitations |
|
| Visitor dashboard | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Customize columns and layout |
|
|
|
|
|
See a list of expected visitors |
|
|
|
|
|
See guests’ previous visits |
|
|
|
|
|
See real time visitor log |
|
|
|
|
|
Sign out and delete visitors in a click |
|
|
|
|
|
Sort, filter, and export visitor data |
|
|
|
|
|
Sign in visitors manually |
|
|
||
|
View analytics to reveal visitor trends |
|
|
||
|
Hosts can approve unexpected visitors |
|
|
||
|
Schedule unlimited .CSV email exports of Visitors data |
|
| Legal documents | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Automatically email signed copy to the visitor |
|
|
|
|
|
Automatically store signed documents in Envoy |
|
|
|
|
|
Prompt guests to re-sign after a number of days |
|
|
|
|
|
Legal document integrations |
|
|
|
|
|
Allow visitors to sign documents before they arrive |
|
|
||
|
Customize legal documents per visitor type |
|
|
| Badge printing | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Edit badge designs |
|
|
|
|
|
Include any visitor information on the badge |
|
|
|
|
|
Preprint and reprint badges |
|
|
|
|
|
Use expiring badges for extra security |
|
|
|
|
|
Create custom, color badges with your logo |
|
|
||
|
Customize badges per visitor type |
|
|
||
|
Customize badge design with CSS |
|
|
||
|
Cloud printing integrations |
|
|
||
|
Use multiple printers per location |
|
| Notifications | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Email host notifications |
|
|
|
|
|
Envoy Mobile host notifications |
|
|
|
|
|
Unattended visitor notifications |
|
|
|
|
|
Host notification integrations |
|
|
|
|
|
Add custom details to host notifications |
|
|
||
|
Assistant notifications for executives |
|
|
||
|
SMS host notifications |
|
|
||
|
Block list security notifications |
|
| Registration | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Easy-to-reference list of expected visitors |
|
|
|
|
|
Employees can register guests |
|
|
|
|
|
Guests can provide details before they arrive |
|
|
|
|
|
Send invite emails with helpful custom information |
|
|
|
|
|
Speed up sign-in when visitors arrive |
|
|
|
|
|
Register visitors from your web-based calendar |
|
|
||
|
Customize your invitation email templates |
|
|
| Group sign-in | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Group registration and invite emails |
|
|
|
|
|
Pair extra iPads to create more sign-in kiosks |
|
|
|
|
|
Allow guests to sign in with "plus ones" |
|
|
||
|
Sign in groups from the dashboard |
|
|
| Sign-out | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Automatically sign out visitors at midnight |
|
|
|
|
|
Let employees sign out their own guests |
|
|
|
|
|
Let visitors sign out on iPad kiosk |
|
|
|
|
|
Sign out visitors from the dashboard |
|
|
|
|
|
Sign out visitors from the Envoy Mobile app |
|
|
|
|
| Security and compliance | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Export detailed visitor logs |
|
|
|
|
|
Visitor data privacy features |
|
|
|
|
|
SAML single sign-on |
|
|
||
|
Manage which visitor and employee responses you retain |
|
|
||
|
Scan IDs and record ID checks |
|
|||
|
Check internal block lists |
|
|||
|
Check third-party restricted parties lists |
|
|||
|
Import and export your blocklist |
|
|||
|
Auto-fill sign-in fields with visitor ID data |
|
| Multi-location management | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Manage multiple locations (pay per location) |
1 location | Up to 5 | Any | Any |
|
Copy settings to new locations |
|
|
|
|
|
Global views for visitors, analytics, devices, and more |
|
|
||
|
Organize locations by group |
|
|
||
|
Manage sign-in flows globally from one place |
|
|
||
|
Activity log of setting changes for all locations |
|
| Directory management | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Add unlimited employees to your directory |
Up to 50 employees | Up to 50 employees per location |
|
|
|
Manually add employees to any directory |
|
|
|
|
|
Upload a CSV of employee records |
|
|
|
|
|
SSO & employee directory integrations |
|
|
| User permissions | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Create a team of administrators |
|
|
|
|
|
Let employees manage their personal visitors |
|
|
|
|
|
Assign assistants to greet executives' guests |
|
|
| Cloud-based solution | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Easy setup and deployment |
|
|
|
|
|
Instantly access new features |
|
|
|
|
|
Keep maintenance to a minimum |
|
|
|
|
|
No proprietary on-prem hardware |
|
|
|
|
| Enterprise | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
|
Edits to Terms of Service or MSA |
|
|||
|
Fulfill a request for proposal (RFP) |
|
|||
|
Additional payment options (invoice, wire, ACH) |
|
|||
|
Return security questionnaires |
|
+
+
+
Envoy Workplace is the only fully integrated solution that brings together everything you need to manage and optimize your workplace, from desk and room booking to delivery management and unified occupancy analytics.
Standard
$ $3
per active user/month billed annuallyFor companies who want to foster onsite collaboration and streamline the employee experience.
- Workplace maps
- Workplace scheduling
- Package and delivery tracking
- Ticketing integrations
- Notifications & announcements
- Mobile, Slack, Teams, GCal, Outlook integrations
- Location-based mobile sign-in
Premium
$ $5
per active user/month billed annuallyFor companies who want to optimize the workplace experience with accurate data and space booking.
- Everything in Standard
- Health and safety controls
- Auto check-in via access control and WiFi integrations
- Conference room booking
- Desk booking
- Occupancy and space usage analytics
- Set and measure performance against in-office policies
- SSO, Directory Sync
- Delegated assistant scheduling
Standard
$ $3
per active user/month billed annuallyFor companies who want to foster onsite collaboration and streamline the employee experience.
Premium
$ $5
per active user/month billed annuallyFor companies who want to optimize the workplace experience with accurate data and space booking.
Compare plans
Workplace scheduling
Mobile app for employees
Standard
Premium
Employees and admins can find coworkers on the map
Standard
Premium
Employees can set their onsite schedules
Standard
Premium
Employees can sync their office schedule to their Slack status
Standard
Premium
Employees can schedule multiple onsite days at once via mobile or Google Calendar
Standard
Premium
Employees can view coworkers’ schedules
Standard
Premium
Employees can invite coworkers onsite
Standard
Premium
Employees can create and find favorite coworkers
Standard
Premium
Employees can create workplace groups
Standard
Premium
Employees can see coworkers’ onsite status
Standard
Premium
Employees can submit workplace tickets
Standard
Premium
Employees can auto-sign in based on mobile GPS
Standard
Premium
Share in-app announcements
Standard
Premium
Send sign-in and sign-out notifications
Standard
Premium
Send notifications via Slack, Teams, Google Calendar, and mobile
Standard
Premium
Assistants can manage schedules on behalf of others
Standard
Premium
Space planning
Admins can upload workplace map
Standard
Premium
Admins can drag and drop desks on a map
Standard
Premium
Admins can set permanent desk assignments on the map
Standard
Premium
Admins can assign team neighborhoods
Standard
Premium
Admins can draft and save floor map changes before publishing
Standard
Premium
Delivery management
Digital delivery log
Standard
Premium
Employee package notifications and reminders
Standard
Premium
Secure package pickup
Standard
Premium
Delivery analytics and reporting
Standard
Premium
Unlimited deliveries
Standard
Premium
Conference room booking
Color-coded availability signage
Standard
Premium
Walk-up booking on tablets
Standard
Premium
See room schedule on displays
Standard
Premium
Check in and end meeting at the door
Standard
Premium
Free up unused rooms
Standard
Premium
Admin alerts
Standard
Premium
Mobile booking
Standard
Premium
Real-time availability on maps
Standard
Premium
Room utilization analytics
Standard
Premium
Privacy controls
Standard
Premium
Smart nudges for employees to free up space
Standard
Premium
Desk booking
On-demand desk reservations
Standard
Premium
Desk hoteling
Standard
Premium
Hot desking
Standard
Premium
Desk amenities
Standard
Premium
Delegated desk booking
Standard
Premium
Desk check-in on mobile
Standard
Premium
Desk booking by the hour
Standard
Premium
Unused desk protection
Standard
Premium
Desk utilization analytics
Standard
Premium
Advance desk reservations
Standard
Premium
Multi-day scheduling
Standard
Premium
Desk reservations on behalf of employees
Standard
Premium
Reservation log
Standard
Premium
Desks API
Standard
Premium
Zapier integration for Desks
Standard
Premium
Slack integration for Desks
Standard
Premium
Microsoft Teams integration for Desks
Standard
Premium
Outlook integration for Desks
Standard
Premium
Workplace analytics
See workplace occupancy analytics
Standard
Premium
Set and measure performance against in-office policies
Standard
Premium
See badge data from your building’s access control system
Standard
Premium
See space usage analytics
Standard
Premium
View analytics by department
Standard
Premium
Export workplace data as a .CSV file
Standard
Premium
Schedule and send reports ad hoc
Standard
Premium
Grant view-only access to workplace analytics
Standard
Premium
Export workplace data as an image file
Standard
Premium
Workplace security
Connect your access control system
Standard
Premium
Auto check-in via badge access or WiFi connection
Standard
Premium
Connect your employee directory
Standard
Premium
Verify proof of vaccination for employees
Standard
Premium
Verify COVID test results for employees
Standard
Premium
Create a health check for employees
Standard
Premium
Set rules to deny employees entry
Standard
Premium
Enforce capacity limits
Standard
Premium
| Workplace scheduling | Standard | Premium |
|---|---|---|
|
Mobile app for employees |
|
|
|
Employees and admins can find coworkers on the map |
|
|
|
Employees can set their onsite schedules |
|
|
|
Employees can sync their office schedule to their Slack status |
|
|
|
Employees can schedule multiple onsite days at once via mobile or Google Calendar |
|
|
|
Employees can view coworkers’ schedules |
|
|
|
Employees can invite coworkers onsite |
|
|
|
Employees can create and find favorite coworkers |
|
|
|
Employees can create workplace groups |
|
|
|
Employees can see coworkers’ onsite status |
|
|
|
Employees can submit workplace tickets |
|
|
|
Employees can auto-sign in based on mobile GPS |
|
|
|
Share in-app announcements |
|
|
|
Send sign-in and sign-out notifications |
|
|
|
Send notifications via Slack, Teams, Google Calendar, and mobile |
|
|
|
Assistants can manage schedules on behalf of others |
|
| Space planning | Standard | Premium |
|---|---|---|
|
Admins can upload workplace map |
|
|
|
Admins can drag and drop desks on a map |
|
|
|
Admins can set permanent desk assignments on the map |
|
|
|
Admins can assign team neighborhoods |
|
|
|
Admins can draft and save floor map changes before publishing |
|
| Delivery management | Standard | Premium |
|---|---|---|
|
Digital delivery log |
|
|
|
Employee package notifications and reminders |
|
|
|
Secure package pickup |
|
|
|
Delivery analytics and reporting |
|
|
|
Unlimited deliveries |
|
|
| Conference room booking | Standard | Premium |
|---|---|---|
|
Color-coded availability signage |
|
|
|
Walk-up booking on tablets |
|
|
|
See room schedule on displays |
|
|
|
Check in and end meeting at the door |
|
|
|
Free up unused rooms |
|
|
|
Admin alerts |
|
|
|
Mobile booking |
|
|
|
Real-time availability on maps |
|
|
|
Room utilization analytics |
|
|
|
Privacy controls |
|
|
|
Smart nudges for employees to free up space |
|
| Desk booking | Standard | Premium |
|---|---|---|
|
On-demand desk reservations |
|
|
|
Desk hoteling |
|
|
|
Hot desking |
|
|
|
Desk amenities |
|
|
|
Delegated desk booking |
|
|
|
Desk check-in on mobile |
|
|
|
Desk booking by the hour |
|
|
|
Unused desk protection |
|
|
|
Desk utilization analytics |
|
|
|
Advance desk reservations |
|
|
|
Multi-day scheduling |
|
|
|
Desk reservations on behalf of employees |
|
|
|
Reservation log |
|
|
|
Desks API |
|
|
|
Zapier integration for Desks |
|
|
|
Slack integration for Desks |
|
|
|
Microsoft Teams integration for Desks |
|
|
|
Outlook integration for Desks |
|
| Workplace analytics | Standard | Premium |
|---|---|---|
|
See workplace occupancy analytics |
|
|
|
Set and measure performance against in-office policies |
|
|
|
See badge data from your building’s access control system |
|
|
|
See space usage analytics |
|
|
|
View analytics by department |
|
|
|
Export workplace data as a .CSV file |
|
|
|
Schedule and send reports ad hoc |
|
|
|
Grant view-only access to workplace analytics |
|
|
|
Export workplace data as an image file |
|
| Workplace security | Standard | Premium |
|---|---|---|
|
Connect your access control system |
|
|
|
Auto check-in via badge access or WiFi connection |
|
|
|
Connect your employee directory |
|
|
|
Verify proof of vaccination for employees |
|
|
|
Verify COVID test results for employees |
|
|
|
Create a health check for employees |
|
|
|
Set rules to deny employees entry |
|
|
|
Enforce capacity limits |
|
Envoy Connect is the only intuitive visitor management system designed for property owners to keep their buildings secure and exceed tenant expectations—while gaining accurate data around property utilization and occupancy to drive smarter decisions.
Enterprise
Custom pricing
billed annuallyFor property owners of multi-tenant buildings.
- Ability to create and manage properties, tenants and suites
- Real-time 2-way sync between property owner and tenant accounts
- Property-wide visitor log
- Property-wide block list
- Property walk-up sign-in flow
- Property-level access control integrations
- Property-level security admin role
- Portfolio and property-level visitor foot traffic analysis
- QR code check-in at property kiosk
Enterprise
Custom pricing
billed annuallyFor property owners of multi-tenant buildings.
Watch a demo
See how Envoy can help you manage your whole workplace on one easy-to-use platform.
Watch a demo
See how Envoy can help you manage your whole workplace on one easy-to-use platform.
Frequently asked questions
What hardware do I need and where can I purchase it?
For Visitors, you'll need an iPad running on iOS 10+. For Rooms, you'll need an iPad, iPad Air, iPad Mini, or iPad Pro that supports iOS 12+. For Deliveries, you’ll just need a phone that can scan incoming deliveries. We also recommend an iPad stand, as well as a badge printer if you’re planning to give your guests badges. Visit the Envoy Store to shop Envoy-approved accessories.
How do you define a location for Visitors?
For the majority of our Visitors customers, a “location” is defined as a physical workplace. For example, if a company has several workplaces all over the world, they would typically set up one Envoy location for each of them. Alternatively, if a company has several buildings within one central campus, they may want to set up an Envoy location for each of those buildings as well. For every location you set up, you would typically need to order the associated hardware, i.e. iPad, iPad stand and badge printer. Learn more.
How do you define a user for Workplace?
Workplace is charged per “active user,” which is defined as an individual who has logged into Envoy, used any Envoy platform feature, or signed-in to the office in the past 90 days. The total number of user licenses you purchase should factor in every location you expect people onsite. For example, if you typically have 100 employees onsite at your New York office each day, and 50 in your London office, you should purchase 150 user licenses. Learn more.
What forms of payment do you accept?
For online transactions, we currently accept any credit or debit card with Mastercard, Visa, Discover Network, American Express. We offer invoicing via ACH for accounts that are on the Enterprise plan or have three or more Premium Yearly locations.
Are there any hidden fees attached to my Envoy subscription?
We hate hidden fees as much as you do. If you’re on the monthly plan, you’ll be charged once a month on your renewal date. If you’re on the yearly plan, we only charge one fee upfront for the whole year, and your card will not be charged until your renewal date the following year. You can also purchase key integrations as add-ons to your subscription, but those fees will never be hidden from you.
(Note: VAT fees may apply if you’re purchasing from outside of the USA.)
Can I purchase Desks, Rooms, or Deliveries a la carte?
No, these products are only available with purchase of Workplace. Deliveries is included in the Workplace Standard package. The Workplace Premium package also includes Desks and Rooms.